[Kev Martin]

I don't quite get this post?  Are you saying you are not a member, it has nothing to do with you, but you just feel that you should just express an opinion on the way that a company runs things because you feel like it?  Am I missing the point here?

[Hilton]

Of course you can still comment , it was the manner in which you commented and brushed aside answers as if it was some kind  of da Vinci code we were expected to break before we got to the answer that made it all so strange.

As for the NCCA they are operating for the benefit of their members, if you want them to do something for you then join.

Where are you getting these figures you keep quoting ? Companies House by any chance.

[Mike Halliday]

I'll tell you what they should do.......

Ring me up and offer me a job paying £30k a year with a £30k performance bonus after the first year....... then every year do the same until I stop doing what I say  I will do.

want to know what I will do to earn it???

tune in later........when I get back from the gym

[Shaun_Ashmore]

Are you wanting paying while you're at the gym or is this classed as a break or time off?

Shaun

[John Kelly]

Why should a trade organisation spend their members money on a general advertising campaign which is going to benefit a far greater number of non-members. Doesn't make sense. If I was paying into a trade organisation, actually we are members of the NCCA, but as a carpet cleaner, I would want money spent to benefit me and other members not joe blogs carpet cleaning round the corner.
I think the money they do spend on advertising is to promote the use of an NCCA member which is right and proper.

[jasonl]

My point is that they do very little promoting the use of NCCA members , but have invited me several times to join via marketing to carpet cleaners.   I agree they should not promote individuals , they are doing very little to promote the industry , yet sitting on fees collected to do so.

Holding reserves is sensible and prudent , but such a huge multiple of annual turnover is not benefitting the industry.

[JandS]

At the end of the day these trade organisations mean sod all, especially to Joe Punter.
Tell them your a member of NCCA and they won't have a clue and won't care.

[Shaun_Ashmore]

I kind of agree and disagree, a trade organisation can help you train to be better providing you aren't at a level that's knowledgeable or proficient some people like the badge to offer customers confidence when buying but it's only relivant when customers are buying and if the member pushes it. I'd imagine that the ncca are wanting new starters for members that's where they can train and sell the virtues, having trained competent cleaners is a good thing the lack of pushing and marketing to use ncca members towards the customer is an age long arguement specially when the ncca badge is being pushed by the member which also benefits the association but the association isn't pushing the members.

Shaun

[ShaunL]

Good point Shaun. I've just sent my application to them. I will be pushing this when dealing with customers. How much will it benefit me? I suppose I'll have to wait and find out..

[Billy Russell]

You run a national group of carpet cleaners and have 200 grand in the bank what do you do ?

Out of interest, what would you do and how would you go about it?

[Jonathan Evans]

Not being pedantic but the NCCA do not run a group of cc'ers.
I dont get lots of work but I get at least 1 good job and several people who have booked due to my membership.

[Doctor Carpet (Ret'd)]

And of course they can act as a good arbitration service if you ever got into a tangle over a complaint.

Rog

[Doctor Carpet (Ret'd)]

Incidentally I wonder what the NCCA could have  achieved if all the cc'ers who had trained with them had gone on to take out membership rather than strike out on their own. Or even (worse) put "trained by NCCA " on their sales literature..

Rog

[Billy Russell]

Incidentally I wonder what the NCCA could have  achieved if all the cc'ers who had trained with them had gone on to take out membership rather than strike out on their own. Or even (worse) put "trained by NCCA " on their sales literature..

Rog

Spot on

[wayne zabel]

I cant see what's wrong with putting that you have been trained by the NCCA on your literature if you have done the course.

[Hilton]

I think what they mean implying you are a member,when your not.

[wayne zabel]

Right I get what you say.but there's a huge difference in having a small sentence saying that you have been" trained" by NCCA than maybe using their logos ect ect  to imply that you are a member when you aren't

[Ian Rochester]

Pay the shareholders and employees a massive dividend,  then close the business 

[Ian Harper]

Jason

As Mike says its not our business, but as you are doing Jason we can comment on this as they do have a mission statement that affects us all. and many of us have been members at some time. its interesting they never gave anyone a call to ask why we did not renew.

Education is a wonderful thing. For me i lack a lot in many business areas. If you turn that mission statement around and say lets educate the guys cleaning carpets not only in how to do it but how to run a business.  Maths rule this world and you can look at most things and get a greater understanding, business has many of these areas. The design and role out of a program that addresses this would help many make more money and in doing so build bigger businesses. Then indirectly educate the public. you have to say why do UK home-owners not clean as much as USA home-owners.

Its interesting just watched a tech pod cast that was talking about turning around conferences into where you dont have speakers on stage but go into their company and see how its run and get the message that way. if you look at Alan from GetBooked Up he is a great example of one that I would love to be invited into . sure its a franchise but even franchises fail. so whats he doing right? Just one idea of a new direction NCCA can take. BTW I am not talking a BS version on how he or anyone else might want to be seen but a real life one. Business with good mission statements that they are putting to work each day.

Market size has always been one of my big interests. look at any town and you could say that it has to many carpet cleaners. Or that its just they are fighting over the small amount of work. So how do you change this? in my view by companies investing more into selling their services, that comes right back to having lots of highly profitable carpets cleaners being able to promote carpet cleaning. there is that NCCA mission statement again.

So NCCA job is not to just teach people on how to clean carpets but how to build large companies. Fast track was a good start but because of its cost many where not interested. I remember going to a JP boot camp and Robert was there, I asked him why no one from NCCA was attending, His answer was that someone had broke a leg and could not make it. that gives you an insight on how NCCA was run then. Only having one guy to send. BTW I was not even cleaning carpets then I was attending to learn how to grow my Maid Service. while I am on this subject of FT. I am not a fan of holding people up as examples unless its transplant in what they saying is true. if someone makes a statement about turnover then I need proof.

I need people that will show me the way forwards. Not some person that just about selling some service, product or is just there for a fee. finding people in other areas and then using it in ours is refreshing. I not sure of its name but in east london there is a plumbing company that has loads of vans and I seen something on TV about them these guys that have built company's from one van are the types that we should be looking at and learning from.

We are far to fragmented we dont have a business model to follow. thats what I would spend money on finding and then teaching that.

Respects

[DB]

Of course the obvious answer (if its the NCCA you are referring to) is to join....put yourself forward as a  Director and ...CHANGE THINGS.