Was told when I got mine they are an owner driver van. I.e if you own it you will drive sympathetically and it will do what it's supposed to.Other wise, if it's been thrashed by employees in a careless manner it's likely to be a nail.I got a new one at a great price, it's 260 a month and nearly 5 years old, it Will be mine in Jan, done 46k with no running issues, a few intermittent electrical blips and a central locking issue last year, but compared to the costs of a more reliable vw/merc/ford counterpart it's been cost effective and I will aim to keep a further 3-5 years if repair bills are sensibleLew