Hi, my name is Khadija and I am the managing director of Opal & Pearl Eco Cleaning Services.
I started this company after leaving my job in London and re-locating to be closer to family after having my first child.
The business has been greatly received around my local area, we have been trading for less than a year but customers are coming thick and fast, so I am going to need to employ someone very soon!
Onto my questions;
1. I am currently using Wave Accounting online to keep track of Incomings/Outgoings and Invoicing, I think I need a more robust system, what do people recommend?
2. I currently store my customer information in the accounting software mentioned above, but I'd like a more dedicated customer database that I can store notes about the customer and track any incentives I have provided. What do you recommend?
3. I will also have the need for Scheduling Software, what's out there?
4. As I mentioned above, I will be taking someone on soon as an employee, I need to draft a contract but don't know where to start, does anyone have a copy they can share, and do you add a clause about potentially stealing customers?
Thank you for all your help!