its the world we live in now, Apple, Google, Amazon all have there walled gardens. its the old get yourself a herd and build a wall so they cant get out.
I bought some films on Google and when I wanted to close that google account and download them, discovered they where not mine to do so. bought some music from amazon only downloadable if you use their app, you can do it one song at a time, and its in their vesion of the format.
I heard a story of a guy waiting to get on a plan. he does not have a good time with the airline staff so tweets it out. they would not let him on the plan until he removes the tweets.
In the USA coms company's pay people on commission to stop people leaving. thats a never ending phone call.
Today google maps will not let me use the nav unless i agree that it can send stuff to google even when the apps no in use.
terms and conditions and permissions on our phones are just spies. its no wonder that when you turn on a computer, tablet or phone it takes so long, got to contact the mother ship first -)
the old sayng customer for life has a new meaning
Respects