Here’s a TM story for you.
Over thirty years ago just before I got my first Prochem 100A truck mount (16hp Briggs and Stratton, with rope start and diesel burner), we used to clean the carpets in a very busy pub in the centre of town. The area was around 230 sq metres and used to take us 8 hours overnight. We combination cleaned it, rotary scrubbing with Multipro and fibre shampoo and then extracted with twin vac machine.
Then I got the TM and the job time went down to 3 hours 50 minutes, we were still rotary scrubbing. I then got an RX20, the first in the UK, and the job time went down to 2 hours 45 minutes, cleaning non-stop and went from being a night job to a morning job. The quality went up and the job time went down massively AND the area manager was so impressed we ended up doing all of the company’s pubs in the North West. The sales value of that alone paid for the TM many times over.
We got another pub chain by persuading an area manager to let us clean one of his pubs carpets the day after it had been done by their existing contractor.
We filled the recovery tank with clean water and drained it in front of the client before we started so he could see we weren’t playing tricks on him. We then cleaned some areas of his choosing and the result was very much better than the existing guy we then took the area manager out to empty the machine which was tarmac black. Guess who cleaned their carpets after that?
A TM is far more productive and can produce far better results much faster and the ability to do that over a number of markets is what is known as ‘the competitive edge.’ TM’s might look expensive, but they cost peanuts in comparison to their earning power.
And then there is the marketing machine that a TM is……………………….