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dazmond

  • Posts: 23978
underpriced a quote!what would you do?
« on: August 12, 2015, 07:31:39 am »
i priced up a walk up yesterday.large victorian house with a few large 3 storey windows.after a busy day i was just wanting to get home.got there after work and he was out so walked round and priced it up at £40 (8 weekly)and rang him straight after.he accepted.this morning im thinking i cant be bothered at this price its too low.

im gonna phone him this morning and tell him i want £80 first clean and £60 thereafter(8 weekly).

what would you do? ;D
price higher/work harder!

Dave Willis

Re: underpriced a quote!what would you do?
« Reply #1 on: August 12, 2015, 07:40:55 am »
Half hours work?
Just do the fronts.

samson

Re: underpriced a quote!what would you do?
« Reply #2 on: August 12, 2015, 07:42:01 am »
Just explain you made a mistake with quote, and apologise and state you will not be offended if they don't want to procceed.

AuRavelling79

  • Posts: 25403
Re: underpriced a quote!what would you do?
« Reply #3 on: August 12, 2015, 07:43:45 am »
I would stick to my price.

Next time I would make sure I charged more for the first clean.

Your big mistake isn't the £40 thereafter, it's the first clean price. You have left yourself open to them cancelling after the first clean with no consequence of having paid more.
It's a game of three halves!

samson

Re: underpriced a quote!what would you do?
« Reply #4 on: August 12, 2015, 07:44:20 am »
Or just do the first clean for the quoted price, take a hit, but inform them it will be more next time  ;D

samson

Re: underpriced a quote!what would you do?
« Reply #5 on: August 12, 2015, 07:45:26 am »
Or just tell them if you pay peanuts you get monkeys  :P

dazmond

  • Posts: 23978
Re: underpriced a quote!what would you do?
« Reply #6 on: August 12, 2015, 07:51:08 am »
ive  just texted him this

hi **** after thinking about it overnight.ive underpriced your house!i want £80 for the first clean to get them up to scratch and £60 on regular visits(8 weekly).i can fit you in this saturday morning (15/08/15)at 10 am.kind regards.Darren.

im not bothered whether i get the job or not really lads.
price higher/work harder!

Dave Willis

Re: underpriced a quote!what would you do?
« Reply #7 on: August 12, 2015, 07:56:59 am »
SATURDAY  :o are you mad? Double time on weekends.

dazmond

  • Posts: 23978
Re: underpriced a quote!what would you do?
« Reply #8 on: August 12, 2015, 07:58:45 am »
I would stick to my price.

Next time I would make sure I charged more for the first clean.

Your big mistake isn't the £40 thereafter, it's the first clean price. You have left yourself open to them cancelling after the first clean with no consequence of having paid more.

i want £60 thereafter not £40 mate after having a think.its going to take an hour to clean i reckon on regular cleans plus 5 mins of driving there and back plus ill need to use my 47 footer to reach four 3 storey windows.first clean £80(i reckon 2 hours)
price higher/work harder!

samson

Re: underpriced a quote!what would you do?
« Reply #9 on: August 12, 2015, 07:59:44 am »
You should have told him there would be a 75% surcharge if they want em done saturday  ;D

dazmond

  • Posts: 23978
Re: underpriced a quote!what would you do?
« Reply #10 on: August 12, 2015, 08:01:37 am »
SATURDAY  :o are you mad? Double time on weekends.

ive not worked a single saturday this year dave but im just too busy esp with having a week off decorating my flat plus im off to southport next wed for a day out with girlfriend and her family. :)
price higher/work harder!

Dave Willis

Re: underpriced a quote!what would you do?
« Reply #11 on: August 12, 2015, 08:08:44 am »
Must be a massive flat or a tiny paintbrush  ???

dazmond

  • Posts: 23978
Re: underpriced a quote!what would you do?
« Reply #12 on: August 12, 2015, 08:26:55 am »
small flat.2inch paint brush dave! ;D

.....and only the living room!

my girlfriend is coming round to finish off the wallpapering today while im at work and fit new blinds and pelmets(6 altogether including landing windows and bedroom) ;D
price higher/work harder!

M & C Window Cleaning

  • Posts: 1581
Re: underpriced a quote!what would you do?
« Reply #13 on: August 12, 2015, 08:58:42 am »
Just explain you made a mistake with quote, and apologise and state you will not be offended if they don't want to procceed.

I would second Samson's suggestion. I haven't always succeeded in keeping the work but more often than not they have been ok with it as they suspected it was a low quote anyway.

Walter Mitty

  • Posts: 1314
Re: underpriced a quote!what would you do?
« Reply #14 on: August 12, 2015, 09:09:31 am »
I think I would stick with my original quotation.  After two or three cleans, you should be going around it a lot faster.  If you then find that it's not viable, discuss it.  That way, you may lose the job but you won't gain a bad reputation.  Usually, reputation trumps swallowing on one job.  I suppose £40 for an hour plus a 10 minute round trip isn't so bad if it's only done three times.  Personally, I think that £40 an hour is OK, but maybe I haven't kept up.

Re: underpriced a quote!what would you do?
« Reply #15 on: August 12, 2015, 09:17:58 am »
You been in this game long enough Dazmond not to make such a rookie mistake  ;D
seriously though, I've never felt comfortable upping a quoted and agreed price. I feel my integrity is then questioned.
I suppose its up to how you feel about it being your own boss and if as you say you are not bothered whether you get it or not.
As samson has said, apologise and keep it polite as I'm sure you will.

Re: underpriced a quote!what would you do?
« Reply #16 on: August 12, 2015, 09:59:58 am »
Happened to me the other month, I quoted a job at the end of a day and was tired, said yeah it's X amount , did the first clean and thought this is gonna take a lot longer than normal , did the second clean and thought I cant b arsed for this much so said to the nice lady, I'm really sorry but iv underpriced your job, to my surprise she said- I told my husband you were doing it too cheap, how much will it be now? I said X amount , she said it's absolutely fine - happy days :-)
(To fill in the blanks I quoted £8, should have been £9 :-)   )

Re: underpriced a quote!what would you do?
« Reply #17 on: August 12, 2015, 03:55:17 pm »
suck it up Daz if you had over quated you wouldnt be reducing it,your word should be your bond

Dave Willis

Re: underpriced a quote!what would you do?
« Reply #18 on: August 12, 2015, 04:00:47 pm »
I usually overprice by a mile these days - gets embarrassing.

it's almost as cringeworthy as pretending your hourly rate is £60 an hour and you won't work for less Dazmond. It's good to brag don't you think?  ;D ::)roll

CleanClear

  • Posts: 14732
Re: underpriced a quote!what would you do?
« Reply #19 on: August 12, 2015, 04:07:22 pm »
Daz, do you do your Saturday work in the sports car with a few barrells in?
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