[Peter Sweeney]

If its all about appearance how does Dave L get work?

[David Ware]

If its all about appearance how does Dave L get work?

Pete to be fair I think you should say the full name of the person you are referring to, as I know a Dave with a surname beginning with L in this industry and that statement is not fair to him.
David Ware

[Emil Dinev]

The reason I started this post was a dilemma I have when passing on work to a mate who is a lot cheaper than me (after I have given an indication of price and I don't get the job)  I  often reccomend him but I often get asked why is he cheaper?  Does he do the same job?

To be truthful he does as good a job as me on the basic clean.....  but he's just cheap,

I charge a lot more because i refuse to work for crap money, I make a big effort to be proffesional and give a great service.... He will think nothing of turning up 1hr  late wearing ripped jeans and a dirty t  shirt. BUT HE IS A GREAT CARPET CLEANER!!

Mike, he may be a great carpet cleaner but his prospective customers wouldn't know that unless he's been recommended of course.  I think it's all connected i.e .  who you are will be reflected in your attitude and appearance which becomes evident the minute you turn up at your customers house. Now if he turns up late this may automatically mean his quote won't convert into a paying job...if he does on-site quotations at all lol

I think the way you think and carry yourself will determine the type of clients you work for. If you work for wealthy clients of course you will be charging a premium.

Reason 1: you desrve it because of being professional
Reason 2: you most likely have more overheads than the cheap guy
Reason3: you might actually loose work by charging low prices

I can go on with reasons but don't want to be late for my job today lol

[Peter Sweeney]

Dave Liahona. I apologise if anyone thought any different. Certainly Dave Lee would have known I wasnt refering to him as he is and always is well presented.

[Mike Halliday]

Just to clarify,  the people  who I pass his number onto are not my customers they are people who won't be my customers.

They cannot afford my prices, how my mate does business is has no reflection  or effect on my business as these people never will be my customers , I'm just doing them a favour by giving them another carpet cleaners number who will give them a good clean, if they want a premium service then they should expect to pay the right price,  they are getting a cheaper job so should accept they have to compromise somewhere.

It's an old saying but you get what you pay for, you can't expect to get a silk purse for the price of a pigs ear

[JandS]

If he does as good a job as you Mike what's extra for the premium service.

[jasonl]

I am always on time , because I do not give a time , I give a time slot , and text when withing 30 mins , people love it .

[David Ware]

Dave Liahona. I apologise if anyone thought any different. Certainly Dave Lee would have known I wasnt refering to him as he is and always is well presented.

Thank you Pete, us old ones need to stick together
David

[bennymon]

As Jason said a time slot is the best way to make sure your always on time . Lateness is a big no no

[Stoots]

The reason I started this post was a dilemma I have when passing on work to a mate who is a lot cheaper than me (after I have given an indication of price and I don't get the job)  I  often reccomend him but I often get asked why is he cheaper?  Does he do the same job?

To be truthful he does as good a job as me on the basic clean.....  but he's just cheap,

I charge a lot more because i refuse to work for crap money, I make a big effort to be proffesional and give a great service.... He will think nothing of turning up 1hr  late wearing ripped jeans and a dirty t  shirt. BUT HE IS A GREAT CARPET CLEANER!!

This suggest to me its not so much about charging more for being more professional but that you have a higher self worth and value your time and yourself more than the cheaper guy.
The fact that you wont work for crap money and want to appear well presented and professional shows you have high self esteem.
The other guy who is cheaper obviously doesnt car as much about money or has a lower self worth.

The only thing that matters is if you are busy, the busier you are the higher you price

[Shaun_Ashmore]

Dave has positioned himself so he has no competition he gets high end middlemen ie interior designers to recommend him where as most of us are looking at the general public and have no introduction and have to make an impression direct to our potential customer.

Shaun