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Paul Beard

  • Posts: 17
price rise
« on: June 20, 2015, 08:15:13 pm »
Hi guys.

The time has come for a price increase. I've got 12 houses on the same street, but as business is picking up I'm thinking of increasing all houses up from £12 to £15. Has anyone had experience of giving the bad news ? I'm I likely to lose a few ??  Or should I just leave it alone. ?
I've been there windows cleaner for just over a year. Using traditional method

wpclean

Re: price rise
« Reply #1 on: June 20, 2015, 08:20:47 pm »
I always use the rule of only putting them up if I can afford to lose them  !          Also if I have had a particular bad day, then I have put them up too, not caring if I lost them   ;D

Smudger

  • Posts: 13458
Re: price rise
« Reply #2 on: June 20, 2015, 08:21:55 pm »
Personally I think your jump in price is too big for just a year unless you have underpriced them,

We increase our prices pretty much every year, but to about 40 % of the customer base the other 40 % the following year ( 20% are newer under a year customers so they get hit the following year ) prices tend to rise between 50p and £1 for smaller stuff £1.50 to £2 for bigger houses that are over £25 per clean.

As for losses it normally amounts to 2 or 3 over all the rounds ( approx 1100 customers )

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Ian101

  • Posts: 7887
Re: price rise
« Reply #3 on: June 20, 2015, 08:40:58 pm »
Ive got one I need to put up from £90 to £150  :o

Massively under-priced it 18 months ago but time to bite the bullet - now loosing money every time I clean it

Ian Lancaster

  • Posts: 2811
Re: price rise
« Reply #4 on: June 20, 2015, 09:16:07 pm »
Hi guys.

The time has come for a price increase. I've got 12 houses on the same street, but as business is picking up I'm thinking of increasing all houses up from £12 to £15. Has anyone had experience of giving the bad news ? I'm I likely to lose a few ??  Or should I just leave it alone. ?
I've been there windows cleaner for just over a year. Using traditional method

That's a 25% increase in just a year :o

With inflation running at just above zero I think you'll get an unfavourable response, probably something in the order of  'go forth and multiply'

8weekly

Re: price rise
« Reply #5 on: June 20, 2015, 09:23:25 pm »
Hi guys.

The time has come for a price increase. I've got 12 houses on the same street, but as business is picking up I'm thinking of increasing all houses up from £12 to £15. Has anyone had experience of giving the bad news ? I'm I likely to lose a few ??  Or should I just leave it alone. ?
I've been there windows cleaner for just over a year. Using traditional method

That's a 25% increase in just a year :o

With inflation running at just above zero I think you'll get an unfavourable response, probably something in the order of  'go forth and multiply'
I think too it's a big jump. The best you can do is year on year put them up as it's a whole street.

Re: price rise
« Reply #6 on: June 20, 2015, 09:46:24 pm »
another local windie will be rubbing his hands at the new work he will be getting

Paul Beard

  • Posts: 17
Re: price rise
« Reply #7 on: June 20, 2015, 10:03:44 pm »
Thanks guys.

I'm going to just leave it for the remainder of the year. Then put a £1 on next year. These houses are all 4 bed. So I've under priced to begin with.  :-X but I'm just starting out so playing the numbers game at the moment.

Stoots

  • Posts: 6308
Re: price rise
« Reply #8 on: June 20, 2015, 10:16:09 pm »
Why not just put £1 on your entire round every year, get better paid work, raise prices, get better work, raise prices until you start losing more than you would like then back it off until you are full.

Matt.

  • Posts: 1834
Re: price rise
« Reply #9 on: June 20, 2015, 10:17:41 pm »
I think your best bet is to do 50p as soon as pos, this is acceptable to anyone, then give it til after the wage increase in October and mention ( another 50p ) but let them know you will resist any increase til same time next year ( ideally like now ) so this time next week, next year, you will have £1 increase on all your work.

I think £3 on a £12 job, will only result in more loss than gain. And if you wanted go again in the October of next year another 50p after the wage increase telling them you want to pay the living wage to your employees  ;D

kempy

  • Posts: 1442
Re: price rise
« Reply #10 on: June 20, 2015, 11:58:25 pm »
Never bother with 50p's

£12 seems fine to me

KS Cleaning

  • Posts: 4062
Re: price rise
« Reply #11 on: June 21, 2015, 02:21:23 am »
Hi guys.

The time has come for a price increase. I've got 12 houses on the same street, but as business is picking up I'm thinking of increasing all houses up from £12 to £15. Has anyone had experience of giving the bad news ? I'm I likely to lose a few ??  Or should I just leave it alone. ?
I've been there windows cleaner for just over a year. Using traditional method
At that increase you could afford to lose 2 of the twelve houses and you would still be earning more

Mike #1

  • Posts: 4668
Re: price rise
« Reply #12 on: June 21, 2015, 06:33:25 am »
£3 increase they will tell you to jog on , As already said wait till next year then stick £1 on ,  I increase mine about every 2yrs usually £1 or £2 depending on the job .

I have a fair few that are under-priced  but i make good money on them  already you have got to be providing the best service possible to warrant a good increase , I charge up to  50% more on some jobs  than a very well established window cleaner in my area who has been on the go for over 20yrs .

But i do a 50% better job every time so custys are will to pay for a first class service that is worth the extra spend .

Mick Kent

  • Posts: 1380
Re: price rise
« Reply #13 on: June 21, 2015, 08:41:51 am »
Wow thats steep.
Min wage has gone up about 50p in 10 years!
I have priced all my work up that its safe for 10/15 years to come without the need to rise at £10 for fronts is a nice round easy number with strong hourly rate earning power. When time does come ill put them all up £2 which will still be well above inflation costs at a guess.

Ben wood

Re: price rise
« Reply #14 on: June 21, 2015, 08:50:19 am »
I put all mine up a few months back. Some by 4 quid as we're too low. I lost 4 customers. But now make a extra 380 quid a month. Do it and don't worry.

Jonny 87

  • Posts: 3508
Re: price rise
« Reply #15 on: June 21, 2015, 08:56:40 am »
I like the idea of "only put the price up if you can afford to lose them".

If your struggling for work and font have a full ish round then it might be best to canvass/leaflett first (at the right price) and once your confident you can achieve the prices you want, increase you previous customers.

Just need to test the water.

£12 for a 4 bed house seems good to me, but everyone is different. 
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher

slap bash

  • Posts: 1366
Re: price rise
« Reply #16 on: June 21, 2015, 09:48:20 am »
If  you have not put your prices up for some time dont delay. Go up a quid and then take up this thought next year. If you want an increase now it will only be a larger problem next year,

AuRavelling79

  • Posts: 26143
Re: price rise
« Reply #17 on: June 21, 2015, 12:41:33 pm »
Honest questions

Do they view you as a very good window cleaner?  - add a pound 
Are they pleased to have found you or you them? - add another pound
Is it it over a year since the last increase? - add a pound

Do you think you are being greedy? - take away a pound
Do you earn over £35.00 an hour for the whole lot including van moves/tea break etc.? - keep the same

If all the above then     +3      -1      therefore add £2 to each one.

 ;D
It's a game of three halves!

SeanK

Re: price rise
« Reply #18 on: June 21, 2015, 02:19:25 pm »
I wouldn't bother for 50p stick a £1 on them and then review it again in a years time, what you don't want is your
customers thinking this is going to be the size of your yearly rise.
Most customers expect things to go up every year but not by 25%.

NWH

  • Posts: 16952
Re: price rise
« Reply #19 on: June 21, 2015, 10:04:53 pm »
I have 1 the same that's £85 but has been done by me for donkeys years,they have the house on the market and when the new people move in they will be paying £150 if they use me. I've explained this to the people there and they have said they will tell that's what I've always charged so there's no problem with me continuing when it's sold. This was a job done by my father from the 80s and he was old School in as much that when he gave a price it more or less stayed like it forever,I had a lot of letters and explaining to do when I took over but 9out of 10 new it was comimg