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Walter Mitty

  • Posts: 1314
Re: Top Tips and things learned along the way.
« Reply #20 on: June 08, 2015, 11:39:52 am »
Buy an amplifier so that you can listen out for people when p'ing in their gardens.

anderclean

  • Posts: 314
Re: Top Tips and things learned along the way.
« Reply #21 on: June 08, 2015, 11:52:54 am »
great info on here;

use the best equipment/tools you can afford
price higher - don't expect to get every quote - if you do, you are too cheap.
dump messers
work in the rain when you need to, as much as poss..

love the watering can !!
simple

C o z y

  • Posts: 7775
Re: Top Tips and things learned along the way.
« Reply #22 on: June 08, 2015, 03:49:30 pm »
Carry a watering can in the van, so when you need a wee your old man fits perfectly in the funnel  ;D



Really?
No still don't understand, I must be thick

jimiwindows

  • Posts: 537
Re: Top Tips and things learned along the way.
« Reply #23 on: June 08, 2015, 04:09:26 pm »
Charge more and work less  ;)

  +1

C o z y

  • Posts: 7775
Re: Top Tips and things learned along the way.
« Reply #24 on: June 08, 2015, 04:30:12 pm »
Never refuse drink offers from customers.
No still don't understand, I must be thick

Dave Willis

Re: Top Tips and things learned along the way.
« Reply #25 on: June 08, 2015, 05:13:51 pm »
I never accept a drink from customers - some of them have no hygiene levels at all  :-X

Stoots

  • Posts: 6213
Re: Top Tips and things learned along the way.
« Reply #26 on: June 08, 2015, 05:15:58 pm »
watering can too bulky

750ml oasis bottle is fine for average sized cocks, you can use it sat down in front as well, unzip, throw a jumper over cock n bottle to conceal form passers by/custies.

C o z y

  • Posts: 7775
Re: Top Tips and things learned along the way.
« Reply #27 on: June 08, 2015, 05:20:48 pm »
That's pretty accurate measurements there mate. Seem to know a lot about average willies then.  ;)

Mate of Matt Bateman's are ya?  :o
No still don't understand, I must be thick

dazmond

  • Posts: 23987
Re: Top Tips and things learned along the way.
« Reply #28 on: June 08, 2015, 05:45:47 pm »
ALWAYS get customers mobile numbers if they pay by BACS/SAE so you can send them a text reminder if they forget to pay you(mines 14 days)

dump customers who persistently give you hassle(always late paying and missing cleans etc).it wont affect your overall yearly earnings and leaves room for a better customer.

keep "text night before" customers to a minimum.it keeps your round more flexible.

purify your water,print invoices and write "chits" etc the day before your scheduled work day.

have a price review every year in jan and put at least a few up in price in april.earmark ones your gonna dump and do it.cut out the "dead wood" so to speak.

work with a high flow.you ll work quicker for sure.

get ahead with your bills and build up an emergency fund.dont rely on getting  ALL your  owed money in.we all have "rolling debt" from one month to the next.dont worry about it most customers will pay you in the end.the ones that owe you 2 or 3 cleans will pay next month balancing out the other ones that dont pay you next month and so on and so on.

dont take it personally when a customer cancels your services.it just happens from time to time.

if you do get any complaints about your work.rectify it ASAP(next day if possible).

stop and have a little chat and a laugh with your customers from time to time.(even 5 mins here and there will do wonders for customer relations)

ALWAYS do what your say your gonna do.if theres an unexpected delay or problem.let them know and the reason why.
price higher/work harder!

C o z y

  • Posts: 7775
Re: Top Tips and things learned along the way.
« Reply #29 on: June 08, 2015, 05:54:18 pm »
"stop and have a little chat and a laugh with your customers from time to time.(even 5 mins here and there will do wonders for customer relations)"

+1
No still don't understand, I must be thick

SeanK

Re: Top Tips and things learned along the way.
« Reply #30 on: June 08, 2015, 06:09:35 pm »
Do you see the pearls of wisdom you get from Dazmond whens he's not trying to flog Vision
Good to see you back mate. ;)

Steven Biggs

  • Posts: 1350
Re: Top Tips and things learned along the way.
« Reply #31 on: June 08, 2015, 06:12:20 pm »
If your a trad cleaner make sure you  only use cold water in your bucket . Ideal for putting your cans of special brew  in and keeping em cold before you go to wether spoons  at half eleven .  ;)

slap bash

  • Posts: 1366
Re: Top Tips and things learned along the way.
« Reply #32 on: June 08, 2015, 06:26:44 pm »
Don`t base your prices  on how little you can charge, Be brave and charge as much as you can get so when it come to employing you don`t shoot yourself in the foot.  Research your market there is a reason the old school more experienced charge more.

Rich Wilts

Re: Top Tips and things learned along the way.
« Reply #33 on: June 08, 2015, 11:24:45 pm »
They wouldn't be confused if you knew what you were doing  :P

AuRavelling79

  • Posts: 25405
Re: Top Tips and things learned along the way.
« Reply #34 on: June 09, 2015, 04:48:13 pm »
Carry a watering can in the van, so when you need a wee your old man fits perfectly in the funnel  ;D



Really?

His missus is being shortchanged!
It's a game of three halves!

8weekly

Re: Top Tips and things learned along the way.
« Reply #35 on: June 09, 2015, 05:09:13 pm »
If you get any water on any surface above the glass that isn't scrubbed and rinsed that can run onto the glass, you will get runs on the glass.

robbo333

  • Posts: 2419
Re: Top Tips and things learned along the way.
« Reply #36 on: June 09, 2015, 05:27:10 pm »
Go with your gut reactions!
I've taken on new custys thinking (this is going to go bent one way or another). And did it? Absolutely.
Now when I get that gut feeling I just say 'sorry i'm too busy at the moment'.
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

slap bash

  • Posts: 1366
Re: Top Tips and things learned along the way.
« Reply #37 on: June 09, 2015, 05:45:47 pm »
Dont be to willing to give advice on here as most will think you are a smart ass.

dazmond

  • Posts: 23987
Re: Top Tips and things learned along the way.
« Reply #38 on: June 09, 2015, 05:54:30 pm »
Dont be to willing to give advice on here as most will think you are a smart ass.

i dont worry what other people think of me ;)
price higher/work harder!

Perfect Windows

  • Posts: 4179