[KS Cleaning]

What am I doing wrong? I bought a new Clarke pump,  connected 1 1/2" hose,  dropped it into the IBC,  switched on at plug and nothing I had a back up pump which I bought second hand,  so switched over the transfer hose,  dropped it in IBC , switched on and same again, nothing    HELP!

[andyM]

There's usually an rcd button on the plug, have you tried pressing that?

[KS Cleaning]

There's usually an rcd button on the plug, have you tried pressing that?

No rcd button on plug

[andyM]

hmm a bit hard to try and diagnose the problem over the internet so......
I would first check that the socket you are plugging the pump into works and is not faulty, try plugging in a different appliance to see if it works.
If the socket works ok then it must be something with the pump although it seems unusual that 2 pumps will not work as you have stated.
Is the float switch rising up in the water?

[KS Cleaning]

Sockets are fine,  float switch is rising. The only thing I can think of is that I have put 1 1/2"tranfer  hose on, I think the stepped adaptor thread it came with was only 1 1/4", so I put another one on it,  surely it would still power up tho?

[martinw]

if sockets are working, have you checked/swapped a fuse in  plugs?  hose should make no difference.

[KS Cleaning]

if sockets are working, have you checked/swapped a fuse in  plugs?  hose should make no difference.

A had ruled that out as it's a brand new pump, but I will check the fuse out out tomorrow after work.

[KS Cleaning]

Sorted, I didn't have enough water in the tank to activate pump    Doh!

[Mike #1]

If their is not enough water in tank but you can reach the float switch just lift it up above pump until pump kicks in .