[Steven Butler]

Where do you get yours?

[Lewis Newby]

Got mine from solutions

[md_cleaning]

I've never bothered, but I think they all do them, just find the best deal

[Brendan (chem2clean)]

What do you guys put in your spotters bottles

[Lewis Newby]

Mine are solutions micro spotter.

[clive ware]

Get mine from John Kelly.

[md_cleaning]

Solutions micro spotter is the best spotter I've used

[tim handley]

do they work as a marketing tool??    never tried em, but looking to get some now................   best call john i think!!!!

[Lewis Newby]

Tim, too early for me to tell but if used correctly it cant hurt. At £2 a bottle if it gets you a job thats less then 1 click on adwords here

[stuart_clark]

Ive had mine from Solutions as well but prefere john kellys and thats where I get them from now



Stuart

[tonner0]

Does this not encourage the customer to get their own spots and marks out of the carpet without calling us back so often to do the job properly? I have thought about it but wondered if I would not lose work by giving out spotter bottles. 

[Lewis Newby]

Most will not use correct and still call, others will use it and while on hands and knee, realise the carpets are actually  in need of a clean - at this point they have your name and number in thier hand right in front of them.

Also they arent using vanish or 1001 to lock thats stain in for use.

Loads of ways to look at it

[Richard Joyce]

I used to use solutions but now use restormate and I am really happy with them I would definitely recommend.

[tim handley]

at £2 a pop it has to be worth a go, better than giving  them a card which gets lost or thrown away................

[John Kelly]

There was a survey done once which asked people if they had ever had their carpets cleaned. Of those who said they had over 80% couldn't name the company who cleaned them. This is why it is important to always stay in touch with your existing customers. At least one way of ensuring they have at least got your contact details is to give them a spotter bottle. Most people find these self financing as they give half away and sell the rest.

[tim handley]

ring you later john, oh, the stuff for my hard floor job came yesterday thanks!!!

[Radek Jablonski]

for me to keep in contact with customers and do not let them to forget about you is to send txt message in november to remind to clean for christmass without any offers and with some offers every few months. This way they can find you on your phone every few months.
Free spoters only to the regular customers spending good money.

[COLIN BRIGHT]

I used to use solutions but changed to ALLTECS micro x spotters, it is the best spotting liquid I have ever used, and my clients loovvvve them, they come with the spray triggers on (that saves time) and a really professional label with all you company details on them, IT IS SIMPLY THE BEST MARKETING I DO FOR REPAT CLIENTS, today my client spent £539.00, he got my number from the FREE spotter I left him last time...NOW THAT WHAT I CALL ARE RETURN ON INVESTMENT

[tim handley]

good result colin!  you give a bottle to every customer?

[Lewis Newby]

If you price £2 into every job it wont hurt