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Oliver James

  • Posts: 210
Standing order customers!
« on: February 24, 2015, 08:43:17 pm »
About 4% of my round pay by standing order.

For me personally, it hasn't worked out from a business point of view.

Firstly; whenever I am more than 10 working days late I refund them some cash...

Secondly; they are due a price rise...

I am considering letting them know that standing orders haven't worked out for me and to ask them to cancel their standing orders and for all future payment to be via BACS....

Have YOU managed to make standing order work for you?

Arnold Palmer

  • Posts: 20748
Re: Standing order customers!
« Reply #1 on: February 24, 2015, 08:50:09 pm »
Go. Card. Less.







That is all.
They're eeeting the dogs.
They're eeeting the cats.
They're eeeting the pets,
of the people who live there.

PoleKing

  • Posts: 8974
Re: Standing order customers!
« Reply #2 on: February 24, 2015, 08:56:31 pm »
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Positivity

  • Posts: 571
Re: Standing order customers!
« Reply #3 on: February 25, 2015, 08:26:29 am »
We're nearly often late (few days) but no one has asked for their money back or queried it yet.
After all it only equates to a few pound over the course of the year.

dazmond

  • Posts: 23941
Re: Standing order customers!
« Reply #4 on: February 25, 2015, 09:01:24 am »
i have a few on standing orders.im never late getting round really(a week here and there is ok)as im 4 weekly so a monthly standing order works out ok over the course of a year.

even if they get ahead with payment i dont refund them ever! ;) it just gets added to their account for the next clean.

i run a tight ship though and 9 times out of 10 i get round on time all year round. ;D
price higher/work harder!

duncan h

  • Posts: 1875
Re: Standing order customers!
« Reply #5 on: February 25, 2015, 03:38:50 pm »
Standing order, Direct Debit, BACS, go cardless and cash. Which ever you use, you have to inform them of a price raise either way. Then they increase payment.
2. Don't be so late :) if you start getting behind, work later to catch up

Mike #1

  • Posts: 4668

Richard iSparkle

  • Posts: 2491
Re: Standing order customers!
« Reply #7 on: February 25, 2015, 08:06:44 pm »
Direct debits work fantastically well. perfect business solution
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

bobplum

  • Posts: 5602
Re: Standing order customers!
« Reply #8 on: February 25, 2015, 08:14:38 pm »
the standing order has worked.........im afraid its you that as not worked out by being ten days late.........as mentioned gocardless may be a better option

Smudger

  • Posts: 13437
Re: Standing order customers!
« Reply #9 on: February 25, 2015, 08:53:53 pm »
1. Don't be late

2. Go cardless / direct debits better than a standing order

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience