peter
I agree Training should be a ongoing commitment to your business.
But as there is no governing enforcement dept, theres not a lot that can be done.
and by the way the two occasions that ive had complaints about smell, it has been wool carpets and after telling them to keep windows and air movment speech, they shut all the doors windows and went off for the day.
if i had encapped it would of been dry when i left.
I,m over the moon with my buffer and encap, sod £20,000 truckmounts , encap returns about £200 a litre and i use their leccy its Great !
im even getting my competence at mixing presprays