[chris turner]

Now £7.95 for orders under £45. Seems a bit steep if you just want to order a couple of small items.
A single brush would be close to tecbuk prices now. I just paid £52 for a tecbuk including delivery, gardiners flocked sill would be around £48 delivered.
Fuel prices drop dramatically, delivery charge goes up, not sure I comprehend...

[Clever Forum Name]

Clever marketing. Makes you order more.

Anyone who pays for delivery is a fool from gardiners.

You will always NEED brushes. Just buy two.

If you need an odd fitting then you need to carry more stock

None of this is aimed at OP

[chris turner]

So you telling me you've never ordered a couple of small bits??
I don't live in a mansion and my van is a peugeot expert, not a Mercedes sprinter, afraid I don't have room to buy 2 of everything and store in a stockroom!

[chris turner]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

[Clever Forum Name]

Never EVER paid for delivery from Gardiner.

If a fitting went on a pole and I never had one. I would order a couple and a brush.

Ordered for around 4 years.

I carry stocks of most parts even down to spare clamps.

[andyM]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

Gardiners usually send small items by Royal Mail.

[Arnold Palmer]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

Yes. Or course. I'm sure there are other consumables you could get to bump the order up?

[Mike #1]

£7.95 for next day delivery never had an issue with delivery costs in over 6yrs of ordering . Opt for Royal Mail delivery and wait longer your choice 

[duncan h]

£7.95 for next day delivery never had an issue with delivery costs in over 6yrs of ordering . Opt for Royal Mail delivery and wait longer your choice 

I didn't know there was a cheaper option. This is why if I only needed a small part, I went somewhere else

[duncan h]

Just had a look. I was correct. Still the pits for small items. 2 small 40p screws. Royal Mail £3.10. Fed Ex £5. Ya right. This Is why I use Flea bay for small items

[Alex Gardiner]

Just had a look. I was correct. Still the pits for small items. 2 small 40p screws. Royal Mail £3.10. Fed Ex £5. Ya right. This Is why I use Flea bay for small items

Postage cost for the UK for a pair of small screws is actually £1.50 (Channel Islands and Scottish Isles excepted)

We do not make money on our postage or courier charges. When items are over a certain value we do not offer Royal Mail as an option due to the cost of arranging a replacement should Royal Mail fail to deliver - the next day FedEx option is fully insured and is a fully trackable service.

If you ever would like to order something and the website software is not calculating what you feel is the cheapest delivery option then you can ring the office and they can quote for it to be sent on the most economical Royal Mail method if required. If the item is larger than a few small fittings though this often can cost almost as much as the FedEx option. Also this is not guaranteed a delivery time and if it goes missing in transit then Royal Mail make you wait 15 day+ before any claim against them can be made - most of our clients would rather have an assured and insured delivery method.

[kempy]

Think a lot of persons knock the Royal Mail and couriers etc .
But to send a letter from say Devon to Newcastle for 60p is awesome .

I send a lot small boxes out  for under £4 , and feel it's great value .

With Gardiners , it's easy to spend £45 exc vat , just order less often but more in bulk.
Free delivery on £45 is a bargain as it's cheaper and faster than going to the shops

[robert mitchell]

Think a lot of persons knock the Royal Mail and couriers etc .
But to send a letter from say Devon to Newcastle for 60p is awesome .

I send a lot small boxes out  for under £4 , and feel it's great value .

With Gardiners , it's easy to spend £45 exc vat , just order less often but more in bulk.
Free delivery on £45 is a bargain as it's cheaper and faster than going to the shops

I like royal mail simply because there is a depot 2 mins from my house and i don't have to wait in for a delivery , they pop a card through and i go collect it .

[Perfect Windows]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

It's an interesting example because it helps to explain why I haven't paid delivery charges ever from Gardiners in just under five years.

If you don't carry a spare Rectus end stop in your van you're on a hiding to nothing.  So, I carry spares.  Always.  Of everything that can fail.  I keep them in a Quality Street tin in the van (not in the huge storeroom I have in my mansion).  Then, as I use spares, the old ones go into another Quality Street tin. Every time I need a new brush or hose or whatever, I order a replacement for all the spares I've used.  I pump up the order to £45 (if necessary) with ...  Rectus end stops, because they are the part that goes most regularly.

Two benefits: I rarely have to stop working for the sake of a part and I never pay postage.

Not having spares in the van is a false economy anyway, as parts are going to fail and you're going to have to buy the replacement sometime, so all you're doing is putting back the purchase date.

Vin

PS. I admit the spare pump and the spare brush head don't fit in the QS tin but they don't quite fill the interior of the high roof, long wheelbase Mercedes Sprinter either; I still have room for my on board dining room with its cut glass chandeliers.

[chris turner]

Iv also never had a problem with delivery costs, in fact I never even paid much attention to it.
Iv never ordered a tecbuk mainly because I thought 50 squid was over the top for a brush. It was only on this occasion when I realised ordering the flocked sill brush would cost almost the same as ordering a tecbuk that I actually noticed it, and decided to give the tecbuk a try.
Over the last couple of years Iv used pretty much nothing other then a gardiners sill brush, which I went through alot of ( 1 every 8 weeks or so) and ordered each and every time without really paying attention to delivery cost.
My poles are gardiners, my ro system is gardiners, hell I may as well sponsor gardiners!
Of course it won't stop me ordering from gardiners, there still the best for most wfp goodies and easily the best for customer service.
It will just make me a bit more attentive to what I'm ordering.

Alex I know you work your ### off to give your customers the best products and best service you possibly can in  the most cost effective way you can. So I'm in no way taking a swipe at your company.
Fed ex prices are out of your hands I completely understand that, as I said I'm just baffled how a price rise is justified when fuel prices are dropping so drastically, so surely are fed ex's costs to deliver items.
Perhaps it's because of less competition (citylink going bust)... Who knows.

[matthewprice]

Wish I paid these prices .I am on scottish island. And even with Alec's team shopping around for best delivery we still get hammered even when spending hundreds of pounds

[chris turner]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

It's an interesting example because it helps to explain why I haven't paid delivery charges ever from Gardiners in just under five years.

If you don't carry a spare Rectus end stop in your van you're on a hiding to nothing.  So, I carry spares.  Always.  Of everything that can fail.  I keep them in a Quality Street tin in the van (not in the huge storeroom I have in my mansion).  Then, as I use spares, the old ones go into another Quality Street tin. Every time I need a new brush or hose or whatever, I order a replacement for all the spares I've used.  I pump up the order to £45 (if necessary) with ...  Rectus end stops, because they are the part that goes most regularly.

Two benefits: I rarely have to stop working for the sake of a part and I never pay postage.

Not having spares in the van is a false economy anyway, as parts are going to fail and you're going to have to buy the replacement sometime, so all you're doing is putting back the purchase date.

Vin

PS. I admit the spare pump and the spare brush head don't fit in the QS tin but they don't quite fill the interior of the high roof, long wheelbase Mercedes Sprinter either; I still have room for my on board dining room with its cut glass chandeliers.

I do carry spare rectus fittings, I was just using them as an example as maybe not everyone does!
I just don't have spares of 'everything' that pure h2o was referring to.
I live in a small 2 bed terraced house, trust me space is tight, I usually buy what I need and that's it.

[Clever Forum Name]

Iv also never had a problem with delivery costs, in fact I never even paid much attention to it.
Iv never ordered a tecbuk mainly because I thought 50 squid was over the top for a brush. It was only on this occasion when I realised ordering the flocked sill brush would cost almost the same as ordering a tecbuk that I actually noticed it, and decided to give the tecbuk a try.
Over the last couple of years Iv used pretty much nothing other then a gardiners sill brush, which I went through alot of ( 1 every 8 weeks or so) and ordered each and every time without really paying attention to delivery cost.
My poles are gardiners, my ro system is gardiners, hell I may as well sponsor gardiners!
Of course it won't stop me ordering from gardiners, there still the best for most wfp goodies and easily the best for customer service.
It will just make me a bit more attentive to what I'm ordering.

Alex I know you work your ### off to give your customers the best products and best service you possibly can in  the most cost effective way you can. So I'm in no way taking a swipe at your company.
Fed ex prices are out of your hands I completely understand that, as I said I'm just baffled how a price rise is justified when fuel prices are dropping so drastically, so surely are fed ex's costs to deliver items.
Perhaps it's because of less competition (citylink going bust)... Who knows.

funny you should say that! My dad needs to order another sill brush. It had lasted him around 10 weeks. I actually gave him one out of my stock pile   I have some sill brushes that are 6 months to a year old! Still look like new! That is down to technique i guess. sorry to go off topic. Well it aint as i mentioned stock

[Clever Forum Name]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

It's an interesting example because it helps to explain why I haven't paid delivery charges ever from Gardiners in just under five years.

If you don't carry a spare Rectus end stop in your van you're on a hiding to nothing.  So, I carry spares.  Always.  Of everything that can fail.  I keep them in a Quality Street tin in the van (not in the huge storeroom I have in my mansion).  Then, as I use spares, the old ones go into another Quality Street tin. Every time I need a new brush or hose or whatever, I order a replacement for all the spares I've used.  I pump up the order to £45 (if necessary) with ...  Rectus end stops, because they are the part that goes most regularly.

Two benefits: I rarely have to stop working for the sake of a part and I never pay postage.

Not having spares in the van is a false economy anyway, as parts are going to fail and you're going to have to buy the replacement sometime, so all you're doing is putting back the purchase date.

Vin

PS. I admit the spare pump and the spare brush head don't fit in the QS tin but they don't quite fill the interior of the high roof, long wheelbase Mercedes Sprinter either; I still have room for my on board dining room with its cut glass chandeliers.

I do carry spare rectus fittings, I was just using them as an example as maybe not everyone does!
I just don't have spares of 'everything' that pure h2o was referring to.
I live in a small 2 bed terraced house, trust me space is tight, I usually buy what I need and that's it.

I have the basics in stock

its maybe 8 - 10 large boxes (box is the size of a microwave)

[Clever Forum Name]

Say my rectus end stop goes, there's absolutely nothing else I need to buy, in your opinion I should buy enough rectus fittings ( over £45 worth excluding vat) to avoid the delivery charge 
Just an example..

It's an interesting example because it helps to explain why I haven't paid delivery charges ever from Gardiners in just under five years.

If you don't carry a spare Rectus end stop in your van you're on a hiding to nothing.  So, I carry spares.  Always.  Of everything that can fail.  I keep them in a Quality Street tin in the van (not in the huge storeroom I have in my mansion).  Then, as I use spares, the old ones go into another Quality Street tin. Every time I need a new brush or hose or whatever, I order a replacement for all the spares I've used.  I pump up the order to £45 (if necessary) with ...  Rectus end stops, because they are the part that goes most regularly.

Two benefits: I rarely have to stop working for the sake of a part and I never pay postage.

Not having spares in the van is a false economy anyway, as parts are going to fail and you're going to have to buy the replacement sometime, so all you're doing is putting back the purchase date.

Vin

PS. I admit the spare pump and the spare brush head don't fit in the QS tin but they don't quite fill the interior of the high roof, long wheelbase Mercedes Sprinter either; I still have room for my on board dining room with its cut glass chandeliers.

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