i think alex has been ripped off. whoever designed that site must have been tripping on acid.
#rainbowcolouredwebsite
The costly part is to do with what goes on behind the scenes. We had to have a custom build due to the complexity of our product options and components involved - for instance a simple brush option on a pole is actual made of 10 components that need inventory tracking. Just 1 pole can generate up to 8125 product combinations - with 24 different poles this gives 195,000 product combinations for the site to keep track of just from our poles alone. The new site is able to track product inventory down to each component part of the 195,000 pole combinations - there was nothing available on the market off-the-shelf that would allow us full component inventory tacking through so many product options and sub-bundle levels.
Alex is spot on, if you go on other pole makers sites they dont have half the options his does when selecting what you want or dont want with the poles, another thing i liked about gardiner is the fact that you can order every single bit of your pole online from them, everything from clamps to screws, dont think theres any other pole manufacture give you that option and the reason why theyre service is second to none.
i put an order in yesterday recieved today dinner super fast as always however they got the brush connector wrong so i emailed Alex he replied within minutes and has arranged a new one to be sent out.
top service and the site is starting to grow on me the more i navigate it