The reality is our industry is evolving every day, better machines, better chems, and better training and education means we will evolve with it.
We was told carpet cleaning was finished as more and more people had wooden / laminat floors fitted during the 90's but the first thing people brought after fitting those floors was a nice big rug.
When I first started back in 81, carpet & upholstery cleaning was just that carpet and upholstery cleaning, look at us now, rug cleaning, leather cleaning restoration, hard floor cleaning, mattress cleaning, oven cleaning.
I think the future looks good. Roll on the next 20 years,