So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am going to try a newer pole supplier.
Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied
Until you notice a small chip etc.
I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.
My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.