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AuRavelling79

  • Posts: 25392
Re: Phoenix Poles - any good?
« Reply #40 on: November 29, 2014, 09:14:03 pm »
My oldest SLX is still going strong. It started with metal clamps, then nylon clamps and now the sprung clamps.

2008 or 9 I think I bought it - not sure. It was an SLX35 with a fibreglass base section. Now I run it as a 4 section SLX 20. Works fine.

Then I have the SLX22 bought in 2010 or 2011 - needless to say that is fine too. Then in 2012 I got the extreme 47.
It's a game of three halves!

duncan h

  • Posts: 1875
Re: Phoenix Poles - any good?
« Reply #41 on: November 29, 2014, 10:39:05 pm »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

PoleKing

  • Posts: 8974
Re: Phoenix Poles - any good?
« Reply #42 on: November 29, 2014, 10:46:44 pm »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

ChumBucket

Re: Phoenix Poles - any good?
« Reply #43 on: November 29, 2014, 11:01:47 pm »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.

That's how it's done Duncan H. ;)

KS Cleaning

  • Posts: 3952
Re: Phoenix Poles - any good?
« Reply #44 on: November 29, 2014, 11:32:06 pm »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
Wish I got a result like that when I snapped a section on my Extreme pole :-[ blamed it on the fact I use an aqua dapter. I see Gardiners also don't recommend using an aquatap with the Extreme poles, even although they have nothing against you using a swivel resi neck, both of these items use exactly the same technique, one is a Gardiner product the other unfortunately isn't.

ChumBucket

Re: Phoenix Poles - any good?
« Reply #45 on: November 30, 2014, 12:27:50 am »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
Wish I got a result like that when I snapped a section on my Extreme pole :-[ blamed it on the fact I use an aqua dapter. I see Gardiners also don't recommend using an aquatap with the Extreme poles, even although they have nothing against you using a swivel resi neck, both of these items use exactly the same technique, one is a Gardiner product the other unfortunately isn't.

Incorrect.

KS Cleaning

  • Posts: 3952
Re: Phoenix Poles - any good?
« Reply #46 on: November 30, 2014, 12:33:36 am »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.
Wish I got a result like that when I snapped a section on my Extreme pole :-[ blamed it on the fact I use an aqua dapter. I see Gardiners also don't recommend using an aquatap with the Extreme poles, even although they have nothing against you using a swivel resi neck, both of these items use exactly the same technique, one is a Gardiner product the other unfortunately isn't.

Incorrect.
Ok, reading back my post I prob should have said similar technique, would that be correct?

Mike #1

  • Posts: 4668
Re: Phoenix Poles - any good?
« Reply #47 on: November 30, 2014, 07:15:58 am »
How long have you been using your Pheonix as an every day pole Jakey?

9 months,

A good friend recommended them after using phoenix poles for last 3 years

The 'Phoenix' pole from Facelift has not been out for 3 years.

Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years




Dont think they have been out that long either  ;D ;D ;D ;D

ChumBucket

Re: Phoenix Poles - any good?
« Reply #48 on: November 30, 2014, 09:43:34 am »
How long have you been using your Pheonix as an every day pole Jakey?

9 months,

A good friend recommended them after using phoenix poles for last 3 years

The 'Phoenix' pole from Facelift has not been out for 3 years.

Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years

Facelift used to be owned by Facelift Cleaning Systems. Based in the midlands they sold wfp systems & poles etc. Their original carbon pole, going back about eight years, was pretty good at the time- compared to what else was out there (I had one). When Gardiners released their SLX poles they blew Facelift into the weeds- no comparison!! Not so long ago, Window Cleaning Warehouse bought Facelift (either as a whole business or the rights to their poles) & took over from there. So Facelift now is not connected to the Facelift of old. WCW then created the Phoenix poles under the Facelift banner.
 So, I don't know how long you've been around Jakey boy but for many, what you may perceive as being pro-Gardiner there are usually many reasons for this. I've been wfp for over ten years, had loads of different poles & brushes, used in all situations. Witnessed all the bull poop & over hype of many a product etc etc & at the end of all that, one company & it's products/service still stand head & shoulders above the rest......... No prizes for guessing who then? Gardiners. ;)
 

kempy

  • Posts: 1442
Re: Phoenix Poles - any good?
« Reply #49 on: November 30, 2014, 09:48:35 am »
I'd love a gardiners Xtreame .
£550 , I know would last 4 years easily

My slx 30 and 25ft are well worn .

I will one day

Jakey boy

  • Posts: 869
Re: Phoenix Poles - any good?
« Reply #50 on: November 30, 2014, 10:08:40 am »
How long have you been using your Pheonix as an every day pole Jakey?

9 months,

A good friend recommended them after using phoenix poles for last 3 years



The 'Phoenix' pole from Facelift has not been out for 3 years.

Facelift poles then, same thing, they've been out for donkeys, my mate Joe has had a phoenix for atleast 2 years




Dont think they have been out that long either  ;D ;D ;D ;D


They came out in 2012

Jakey boy

  • Posts: 869
Re: Phoenix Poles - any good?
« Reply #51 on: November 30, 2014, 10:11:43 am »
2012 was when they bought out the phoenix, as said the gardiner poles are really good, hence I own 2,

But...  That doesn't mean the phoenix poles are better to some... And that's what my opinion is, I always reach for the phoenix over gardiner, based on ease of use, plus I much prefer the facelift brush to the super lite extreme

duncan h

  • Posts: 1875
Re: Phoenix Poles - any good?
« Reply #52 on: November 30, 2014, 11:27:48 am »
So no guarantee then, a bit like the old car warranty " wear amd tear" claims. But as i said its my opinion as to the value for money to me, hence why I am  going to try a newer pole supplier.

Yes there is a guarantee as I stated above - there is a 12 month manufacturing fault warranty. Like most things in life 'wear and tear' is not warrantied  :)
Until you notice a small chip etc.
 I have a nearly new brush. As I told every one. I was putting extension on and it split a good 6 inch. I would have though the layers would have been bonded better. It looks like the layers are wrapped like you would tape some thing. sideways. NO. If I would have pushed end on harder, it would have peeled for a lot further. Not happy
Anyway. Posted picture and a small chip was noticed. WTF. This shouldn't cause such a bad problem.
Lost faith and glued it.
Alex swops cheap items without a quim. FATASTIC. But poles is another thing. This is my experience. Gardiner poles could still be the best. Alex would say so.

My gripe is this. When a new car has a fault. Do they turn around and say you drive it badly? NO. 1 years warranty because thats how long it can take stick.
WF Poles take some abuse. They are in and out, up an down every day. They will get chips and marks. If they get run over then fine. Normal wear and tear. Plus, you have to send it away and do without. I cant do without it.

I snapped a 47' extreme with 6 HS extensions on.
Top section snapped then section 4 snapped on the way down.
I called Gardiners about 11am. Had to email some photo's over of the breaks.
2pm Alex rings me to say the new sections will be there in the morning.
9:15 the following morning 2 new sections arrive.

That's how it's done Duncan H. ;)
It is mate. Not sure about it snapping in the first place :)