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Complaint for starting too early?
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Leeds
Cleanitup Sr. Member
Posts:
181
Complaint for starting too early?
«
on:
November 15, 2014, 07:12:52 am »
Has anybody ever got a complaint from customers for starting too early (waking them up). I tend to work saturdays too!
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Stoots
Cleanitup God
Posts:
6212
Re: Complaint for starting too early?
«
Reply #1 on:
November 15, 2014, 07:31:14 am »
No but I wanted to start early this morn but waiting till 9. If thats too early then they wont get done coz ive other stuff to do today
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dazmond
Cleanitup God
Posts:
23981
Re: Complaint for starting too early?
«
Reply #2 on:
November 15, 2014, 07:31:26 am »
i dont start on domestics on a sat before 930am.im working today and i know the old dears thatll be up so ill start cleaning theirs first!
its not too bad now with wfp but years ago on ladders ......ahem.......ive seen some sights.......both good and very bad!!
ive never had any complaints about starting too early.ive never started on a domestic job before 8am in 21 years of window cleaning though!
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Dave Willis
Guest
Re: Complaint for starting too early?
«
Reply #3 on:
November 15, 2014, 07:41:45 am »
I've had a few complain when my spotlights shine in the bedroom window.
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Ian101
Cleanitup God
Posts:
7887
Re: Complaint for starting too early?
«
Reply #4 on:
November 15, 2014, 09:19:30 am »
My normal start time used to about 9.30ish but have recently had a few early starts at 8am ... stating the b leeding obvious but makes a nice difference to days turnover plus sometimes nice to finish at 3.30
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mike1986
Cleanitup God
Posts:
432
Re: Complaint for starting too early?
«
Reply #5 on:
November 15, 2014, 10:53:19 am »
I had a customer have a right go at me once for starting at 9:15 on a saturday. Since then i wouldn't start before 10am on a saturday, or 8:30 weekdays.
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TomCrowther
Cleanitup God
Posts:
1965
Re: Complaint for starting too early?
«
Reply #6 on:
November 15, 2014, 02:42:32 pm »
09:15 is almost lunchtime!
Qualify them first and tell them your normal starting time is x. If they say fine then all is good, if not, do them later in the day.
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Sean Dyer
Cleanitup God
Posts:
2947
Re: Complaint for starting too early?
«
Reply #7 on:
November 15, 2014, 05:14:00 pm »
Weekdays i cant start before 9am anymore but i used to start about 7.45 but would start where i knew they would be up as they had kids / jobs etc
Worked today and didnt start till 10am as its saturday
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Leeds
Cleanitup Sr. Member
Posts:
181
Re: Complaint for starting too early?
«
Reply #8 on:
November 15, 2014, 08:48:50 pm »
lost a customer today cos they weren't happy that i did their house at 9! oh well haha
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LWC
Cleanitup God
Posts:
6824
Re: Complaint for starting too early?
«
Reply #9 on:
November 15, 2014, 10:24:52 pm »
I used to think anything before 9am was un acceptable but recently we've been starting at 830 with the nights drawing in, its dark by 430!
A saturday i dont start till around 10 tho.
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deeege
Cleanitup God
Posts:
5010
Re: Complaint for starting too early?
«
Reply #10 on:
November 15, 2014, 10:41:24 pm »
My sister in laws windy often turns up at 5 am! Seriously. He works off ladders too and charges her £3.50 for an end terrace, front and back.
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"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."
paulben
Cleanitup God
Posts:
1041
Re: Complaint for starting too early?
«
Reply #11 on:
November 16, 2014, 03:36:55 am »
I usually try and start at 8 cos I like to finish early . Got 1 domestic I start at 7:30 all about knowing your customers On odd times I work a Saturday I don't start til 9
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SB Cleaning
Cleanitup God
Posts:
4287
Re: Complaint for starting too early?
«
Reply #12 on:
November 16, 2014, 07:13:23 am »
We start at 8...you get to know the custys you can get there early for.
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Complaint for starting too early?