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Johnny B

  • Posts: 2385
Re: What do you do about non payers?
« Reply #20 on: October 22, 2014, 10:03:46 am »
Yup, agree with Dazmond and Sean. I have one in particular who owes me 90 euros for several cleans. I haven't written it off, but if she ever asks me to clean her windows again (and she has, believe it or not) I remind her of her debt and once she has settled that and paid for the fresh clean up front, I will do them for her.

It actually makes me laugh now. I know I'll never see the money, but then she knows she'll never have me over again.

John   
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

Alistair@AWC

  • Posts: 880
Re: What do you do about non payers?
« Reply #21 on: October 22, 2014, 10:20:04 am »
I used to let it wind me up and play on my mind, now I just use a 3 step process. I don't care if its £6 or £600 its my money not theirs.

1. Letter requesting payment within 14 days.

2. Letter referring to letter 1 requesting payment within 14 days or it'll be passed to solicitors with associated costs added to their account.

3. Thomas Higgins letter before action.

Only at this point would I pay any attention to the amount owed and I'd make a decision on whether its worth pursuing through small claims although I've had 100% success with Thomas Higgins so never got to this point, if the amount was too little for me to be bothered with court I'd write it off and never let it bother me again.

pdale

  • Posts: 283
Re: What do you do about non payers?
« Reply #22 on: October 22, 2014, 11:28:29 am »
When I was younger in my twenties I was working with my brother, a guy refused point blank to pay. His wife had left him and he told us it was her debt, even though he watched us clean the windows. So my brother told him I took the dirt off, now i'll put it back on ... he then took a load of dirt out of his front garden, mixed it into his bucket of water and threw it over every window  ;D
Where am I knocking today?

Leeds

  • Posts: 181
Re: What do you do about non payers?
« Reply #23 on: October 22, 2014, 12:03:36 pm »
When I was younger in my twenties I was working with my brother, a guy refused point blank to pay. His wife had left him and he told us it was her debt, even though he watched us clean the windows. So my brother told him I took the dirt off, now i'll put it back on ... he then took a load of dirt out of his front garden, mixed it into his bucket of water and threw it over every window  ;D

Satisfying!

SB Cleaning

  • Posts: 4287
Re: What do you do about non payers?
« Reply #24 on: October 22, 2014, 03:51:35 pm »
It's Halloween very soon so you'd get away with egging the windows as she would think it was kids ;D

Wrekin C S

  • Posts: 486
Re: What do you do about non payers?
« Reply #25 on: October 22, 2014, 04:51:15 pm »
Murder her with a chainsaw.

Vin

PMSL well funny!

slap bash

  • Posts: 1366
Re: What do you do about non payers?
« Reply #26 on: October 22, 2014, 04:59:41 pm »
I feel its important to have a policy and procedure to deal with none payment. Then apply it as you have decided best for your business.Just do it regardless. As Alistair@AWCS has stated. It should be as if it was natural to do it.

Keith Elmer

  • Posts: 15
Re: What do you do about non payers?
« Reply #27 on: October 22, 2014, 06:30:01 pm »
Debt collectors  ;D

Nathanael Jones

  • Posts: 5596
Re: What do you do about non payers?
« Reply #28 on: October 22, 2014, 07:03:36 pm »

p1w1

  • Posts: 3873

trippyboy

  • Posts: 747
Re: What do you do about non payers?
« Reply #30 on: October 22, 2014, 09:44:08 pm »
I always threaten court proceedings, it works 90% of the time.

Window Lickers

  • Posts: 2196
Re: What do you do about non payers?
« Reply #31 on: October 22, 2014, 09:49:13 pm »
I pass mine on to Mr Personality off here, he bores them into submission.
Liberace's ex looking to meet well built men for cottaging meets.

Nathanael Jones

  • Posts: 5596
Re: What do you do about non payers?
« Reply #32 on: October 22, 2014, 10:54:09 pm »
I've just had a pro debt collector tell me they're giving up chasing a debt for me today after 3 months,.. whats the next step guys?

G Griffin

  • Posts: 40745
Re: What do you do about non payers?
« Reply #33 on: October 22, 2014, 11:11:03 pm »
When I was younger in my twenties I was working with my brother, a guy refused point blank to pay. His wife had left him and he told us it was her debt, even though he watched us clean the windows. So my brother told him I took the dirt off, now i'll put it back on ... he then took a load of dirt out of his front garden, mixed it into his bucket of water and threw it over every window  ;D

Satisfying!
And more unpaid work.
⭐⭐⭐⭐⭐⭐

Leeds

  • Posts: 181
Re: What do you do about non payers?
« Reply #34 on: October 23, 2014, 09:12:09 am »
When I was younger in my twenties I was working with my brother, a guy refused point blank to pay. His wife had left him and he told us it was her debt, even though he watched us clean the windows. So my brother told him I took the dirt off, now i'll put it back on ... he then took a load of dirt out of his front garden, mixed it into his bucket of water and threw it over every window  ;D

Satisfying!
And more unpaid work.
But Satisfying.

Re: What do you do about non payers?
« Reply #35 on: October 23, 2014, 12:51:29 pm »
When I was younger in my twenties I was working with my brother, a guy refused point blank to pay. His wife had left him and he told us it was her debt, even though he watched us clean the windows. So my brother told him I took the dirt off, now i'll put it back on ... he then took a load of dirt out of his front garden, mixed it into his bucket of water and threw it over every window  ;D

Satisfying!
And more unpaid work.
But Satisfying.

Seems a bit sad really  :-\

PoleKing

  • Posts: 8974
Re: What do you do about non payers?
« Reply #36 on: October 23, 2014, 01:59:27 pm »
I've just had a pro debt collector tell me they're giving up chasing a debt for me today after 3 months,.. whats the next step guys?

How much is the debt, Nat?
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Nathanael Jones

  • Posts: 5596
Re: What do you do about non payers?
« Reply #37 on: October 23, 2014, 02:13:54 pm »
I've just had a pro debt collector tell me they're giving up chasing a debt for me today after 3 months,.. whats the next step guys?

How much is the debt, Nat?

Only £120 - but its the principle of it.

Next time I'm in the UK I will be knocking on his door!

PoleKing

  • Posts: 8974
Re: What do you do about non payers?
« Reply #38 on: October 23, 2014, 02:25:39 pm »
I've just had a pro debt collector tell me they're giving up chasing a debt for me today after 3 months,.. whats the next step guys?

How much is the debt, Nat?

Only £120 - but its the principle of it.

Next time I'm in the UK I will be knocking on his door!

Post his address on here. Whoever closest should go and get it and split it with you 50/50.
(Unless it's me who owes you-if so, you should just write it off ;D)
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Nathanael Jones

  • Posts: 5596
Re: What do you do about non payers?
« Reply #39 on: October 23, 2014, 03:00:03 pm »
I like that idea Poleking - He's in Solihull West Midlands if anyone fancies trying,..

I've just had a pro debt collector tell me they're giving up chasing a debt for me today after 3 months,.. whats the next step guys?

How much is the debt, Nat?

Only £120 - but its the principle of it.

Next time I'm in the UK I will be knocking on his door!

Post his address on here. Whoever closest should go and get it and split it with you 50/50.
(Unless it's me who owes you-if so, you should just write it off ;D)