None of my guys ever use a squeegee. If a job truly required a squeegee for an interior clean (and I've not come across one yet) then we wouldn't do it.
Vin
Vin,
How do you clean internal windows? Or do you avoid them?
Also... What if a customers front door leaks using WFP... How would you clean it?
Andy
Avoid them where possible - as mentioned elsewhere, reduces our hourly rate. What we generally do is offer a good, high quality microfibre free of charge to the customer and a minute of tuition on how to use it. Then we offer, if they have any problems doing the insides with them, to clean inside at twice the price of the outside.
We don't lose customers like that and, in (I think) every case where we've offered that, they don't ask us to do the insides. We also end up selling a large number of microfibres to customers for their friends. This suggests to me that the customers are happy with the solution.
Doors we just spray and microfibre. It does the job and doesn't require keeping clean water in a bucket on the van so it's overall quicker.
Vin
What do you do with hotels, schools, nursing homes etc etc?
He doesn't do them. His focus is domestic. In all seriousness I think there are some very silly points being made on here. He has defined his market and gone for it. Successfully as far as I can see. It's a bit like companies that focus on tyres and exhausts rather than general maintenance.
Additionally, we all have work we won't do. I won't go through houses or garages, but I'll go down alleys (oo er) to get to the backs and charge very well for it. I almost always turn down interior cleans, but sometimes I will do them if it's the right property, the right price or I like the people and want to help them. I turn down almost all one offs except end of tenancy cleans.
I can trad, (I have one or two shops that I trad) but I wouldn't be anywhere near the speed of Cozy or Matt. Because of this, money wise it is quicker generally to microfibre internals. I used to plod on with the squeegee thinking I should, but at the end of the day it's all about hourly rate and I could cloth a cleanish window in half the time taken to squeegee. A dirty one I would squeegee.
Oh, and I could not squeegee with my left hand as I have a benign condition which means that my left hand coordination is poor.
I think Vin is a bit up himself at times on here (as we all are) and in the short term franchising isn't for me, but I genuinely admire what he has achieved. 1,500 domestic customers who are paying prices that many stalwarts on here wouldn't dream of.
