[H20cleaning]

I was cleaning a 4 bedroom house with large conservatory last week (a mates parents house)
She asked me "could you come and clean the conservatory roof asap please"

So today i text saying due to the damp weather this is perfect weather for it so i will come and clean the roof for £40 (thats mates rates!!!)

Got a text back saying "that seems a little expensive but yes ok"

Cheeky B****** any other person that roof would easily be £50-60!!!

So i text back-
Hi, sorry to here you thought we were a little expensive. Can i ask how much you thought it would be? As we clean your house windows every month for £15.00 and the conservatory roof only a gets done once a year so will take considerably longer, thanks"

I got a reply saying " thats ok see you soon"

[gr cleaning solutions]

That's why I say away from mate rates

[C o z y]

Don't do mates rates. Don't work for any mates. I recommend other firms that I know are good. Big bubbles, no troubles 

[Arnold Palmer]

Don't do mates rates. Don't work for any mates. I recommend other firms that I know are good. Big bubbles, no troubles 

Cozy? Has mates?

 

Fair enough.

[Smudger]

Now that has to be an exaggeration ...

Aquantances maybe 

  darran

[lal]

That's why I say away from mate rates

 +1

[paul ette]

i quoted 15 for windows , did first clean and she said next time can i do roof.
so next time comes and she asked me to do roof(in a text) i said yes ok roof will be 30 pound which was bloody cheap seems it was mingin, she couldnt understand why i would charge double the windows price for it that she cancelled the windows altogether, too expensive she said. i encouraged her to get a quote from a conservatory cleaning company who would prabably charge her 100 plus.
totally agree they really dont understand

[johnny bravo]

SOME STILL DONT UNDERSTAND WHY I LEAVE TOP WINDOWS WET, when bottom ones are squeegeed dry,    more in deph explanations into pure water filtration,     this usually baffles them ans shuts them up.
Do they understand you cannot stand on a conny roof unless you have a ladder,   hard work if your new to it, and dont have gear to do it with.

[johnny bravo]

as you say companies describing themselves ac Conservatory cleaning specialists charge a bigger price,
this is because the customer seems to think they specialise in Conservatory cleaning only.
Most are window cleaners with this added on .

The customer just think they are getting the Pro s  in to do a better job

[Ian101]

I had one a few months think it would be £2 for a conny roof ... I kid you not !

[C o z y]

Don't do mates rates. Don't work for any mates. I recommend other firms that I know are good. Big bubbles, no troubles 

Cozy? Has mates?

 

Fair enough.

OK, it's a fair cop. 

[paul ette]

i hate being put in the position of them thinking im ripping them off

[8weekly]

SOME STILL DONT UNDERSTAND WHY I LEAVE TOP WINDOWS WET, when bottom ones are squeegeed dry,   

Neither do I.

[H20cleaning]

When i dont know them i dont care about their reaction because i simply say our pricing is based on us taking 1-2 hours and using the correct safety procedures.
9/10 that sells it

[Tom-01]

i hate being put in the position of them thinking im ripping them off

You should always be able to justify your price.

[paul ette]

dont get me wrong some people are more than happy, others are just insulted lol

[bobplum]

i have posted before about the "conservatory mindset"
in my experience regular window cleaning customers look at the number of windows for the price you charge and then in their minds eye look at the roof and compare the two....they then ask for a price, expecting it to be roughly near the window clean price, and then are shocked !!!!

Now the other customer you come across, website inquiry, etc, as no price condition / comparison and probably looks at you, has mentioned before, as some sort of professional, and is not shocked by your price.................so new customers are in my opinion the ones you want for conny cleaning

[robbo333]

I find this concept very weird and here's why...
I too have custys that won't pay reasonable money to have their conny roofs cleaned.
They come out with crap like "I only want you to give it a quick brush over" etc etc
Now, I hate doing SFG cleans due to tennis elbow but when a custy asks I say (quite firmly) the price is £160. I only do them on a Saturdays and I am booked up 6 weeks in advance. I do everything I can to NOT sell it and I literally get every one.
Very weird!

[davids3511]

i hate being put in the position of them thinking im ripping them off

You should always be able to justify your price.

No, you should never go down the road of even trying to. I make about £50.00 an hour doing gutters and conny roofs. You're never going to be able to justify that to a customer who sees you as just a window cleaner.

[H20cleaning]

I just dont understand whatso ever... People pay £1000s of pounds for nice conservatorys yet when it comes to maintaining them they worry about a daft £50-80 a year clean 

But they will happily pay £5-7 to get their car washed every week or 2