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The password is for each individual customer so they can access their account/details with which they sign up to with GoCardless . Mike
Quote from: %MIKE on August 28, 2014, 07:34:43 pmThe password is for each individual customer so they can access their account/details with which they sign up to with GoCardless . Mike Thank you mike
That's great JD how did u manage such a big transition to GC . Mike
Hi there,My husband and I are not keen to let you have free access to our bank account. we have always paid on time and are happy to pay the money directly into your account by bank transfer rather than by cheque, but not by GOCARDLESS.Thank you,
Quote from: Concerned customerHi there,My husband and I are not keen to let you have free access to our bank account. we have always paid on time and are happy to pay the money directly into your account by bank transfer rather than by cheque, but not by GOCARDLESS.Thank you,
Gave all my customers an explanation letter and told them of the benefits and how my fees would lower and this would mean I could continue to freeze my prices. The freezing the prices bit us what worked. But as H20 stated, I told my customers that this would be the only method of payment that I would be accepting soon. It was a subtle way of saying get on board or find another captain!
Quote from: Concerned customerHi there,My husband and I are not keen to let you have free access to our bank account. we have always paid on time and are happy to pay the money directly into your account by bank transfer rather than by cheque, but not by GOCARDLESS.Thank you,So long as they pay on time I prefer to let them carry on as they are. GoCardless takes a week to clear, if theyre good payers I let them carry on. A good number of my customers I havent considered giving them the GC option as it would delay their payment compared to how theyre paying currently.I would however feel the need to tell her that you wouldnt have free access to their bank account as any transaction they can cancel and youd have no more access to it than the utility companies with the Direct Debit guarantee to boot. Silly woman.