Hi Tim!
I very much doubt it she is one of your ladies, i think so i have been told she has been cleaning this certain office since late 90's and literally just pleases herself what amount of cleaning is done, she is a keyholder and cleans while the office is empty and i suppose she thinks she has got away with it for so long and just continued,,,,,
It has been 10 days since i went to quote and i was told that they will say yes or no by Good Friday,,,,,,,,i strongly suspect they do not like the idea of paying double what thye normally pay to their current cleaner. But if you pay peanuts you get the monkey!
Tracey.