It's a great idea that's been suggested a few times now, it's currently got 3 votes on the Cleaner Planner ideas page (one user even suggested having a branded mobile app that customers can download) but while totally doable (a couple of days work to implement), I suspect it might be one of those things that sounds cool but as Andy said... would customers actually use it? Are they actually asking you for this facility or giving you the impression they really need it?
And then you've got the challenge of explaining to them how to use it (unfortunately I couldn't do this for you
), even if it's as simple as entering their name and address some will struggle. And then once they're logged in, maybe them digging around looking up past cleans will just cause queries that you could do without?
Where I think a customer area could come in to it's own is if you could use it for further marketing and
upselling of your services. E.g. perhaps you can offer a gutter clear in addition to their window cleaning at an intro discount, all they have to do is click a button and it's added to their next clean. That would be cool but again, are people really going to have the time and inclination to login in the first place?!
Just a few thoughts! I'm always game for a new feature as you may have gathered, but I like to play Devil's Advocate first to see if there's a genuine need there and it if will truly add value. There are a lot of cool ideas out there but if you chuck everything and the kitchen sink in you end up with confusing bloatware which noone wants.
BTW - for those interested, I've listened to the feedback from Aworka users and I'm currently in the process of adding
drag and drop capability to Cleaner Planner - will be ready by end of today.
