[ian harper]

How Much Do You Charge For One Room Callout

opps made a mistake it should be £51 to £75 its important as I think £50 is going to be the winner

[derek west]

wheres the rest of the options? i know some guys who's minimum is £180 regardless.

[Shaun_Ashmore]

I have a call out or minimum charge but it doesn't cover a room in most cases.

Shaun

[Paul Clapham]

How big is the room ?

[COLIN BRIGHT]

£99

[Deep Cleaning Solutions]

Will you clean more than 1 room for £99 Colin or is it £198 for 2 rooms  

[ian harper]

Derek

and the proof to that statement and its context is?

See You On G+

https://plus.google.com/+IanHarper/

[derek west]

you calling me a liar Ian?

[Shaun_Ashmore]

I know ian he's not confrontational he's asking questions and wanting proof it's how he works to understand it all.

Minimum charges aren't understood by many customers hence why I keep mine quite low or affordable.

Shaun

[COLIN BRIGHT]

Depends on the size of the room.. I would charge £99 to anyone once I have to start  up the truck .. So It could be for one stain like a tea or wine spillage etc

[Mike Gwilliam]

So you call at a regular customer who may have spent £1000s over the years and you charge them £99  to to remove a stain that may take 10 minutes?

[Craigp]

Why does it matter what other people are charging who are in different areas targeting different demographics offering different levels of service.

Apart from the above meaning this is meaningless data, my main point you are making a mistake that many people make in business; Don't worry about what others are getting worry about what YOU are getting.

[Deep Cleaning Solutions]

Charging an old lady £99 to treat a stain or clean a room is like something I saw on watchdog once!

My mum was charged £90 last month to have a tiny area pressure washed that took 20 mins, he had explained the minimum charge to her beforehand but when she told me after, the first thought of mine was what a complete rip off!

I know it's our duty to get the best price possible but some carpet cleaners are on a different planet, it's not rocket science, £180!!! ... what's that all about.
I bet they don't get the jobs over the phone at those prices. All the carpet cleaners I have found that charge far more than the "norm" all have one thing in common, they go out to quote. Nothing wrong with that but a customer will act entirely differently when face to face and no matter how much you pride yourselves in the "soft sell" most customer will always act differently while you are there and say yes to a price or job they would not normally do.

[Shaun_Ashmore]

What if a cleaner says that if they don't get rid of the stain its free? but the cost is £180.

Wins some lose some but it's a good business idea? if you are proficient at spot removal and colour dying then its feasible and would be worth £180 IMO

Some customers like to pay more believing they'll get a better job, some cleaners charge more because they think they'll get a better customer.

Shaun

[Mike Halliday]

I travel to job to remove a stain it might take an hour out of my day if I travelled to the same house to clean the living room it would take me the same hour maybe an extra 10 minutes..... (But I could spend longer removing a difficult stain than it takes to clean a living-room). Why should I charge less for one than the other?

I tend to be fully booked most of the time If I do a stain then it takes away the space I would be doing another job so I always do the maths, it pay me the hourly rate I want or I don't do it.

My minimum price reflects this ( unless it's a regular customer than my attitude is flexible)

[Shaun_Ashmore]

So what's your minimum charge?

Btw I agree with your statement but if I said to many customers it's £120 to come and attempt a removal of the stain on your carpet with no guarantees it will be fully gone then I think I'm on to a loser.

Shaun

[Mike Halliday]

£75 for a stranger who want an exact time on an exact day.

But I'm not daft about it.

Eg Imagine this conversation.....

"Hello this is the house manager for mr Smedley-Jones from  Goldthorpe manor, the family corgi has made a mess in our library, I wonder if you could pop along and see if it's something you could help us with"

The potential of this job is worth doing a freebie to get my foot in the door

I have a minimum  charge but know the value of dropping it if the circumstances are right

[Shaun_Ashmore]

I agree whole heartedly there is a bigger picture it pays not to be too ridged but you can't systemise that lol

Shaun

[COLIN BRIGHT]

most people do NOT phone for a small stain, they usually have dirty carpets that need cleaning anyway or you will leave a clean patch, so most people will ask for a cleaning price, within that price i will attempt to remove the stain so the min charge is not relevant anyhow
most jobs i quote for are way above £99 so for me its never an issue

however if i'm in the area and its something i can remove with a spotting liquid then i might charge £20
not every STAIN is a STAIN just a spot so nothing is ever black and white

i know its not rocket science but i think some on this forum forget that most of us are professional and have put a lot of hard work, money and effort learning the craft of our business with ongoing training to make us a the top of our craft, 
so as professionals we deserve to be a success
just because somebody else disagrees with pricing doesnt mean its wrong in fact i feel sorry for people who have this "you cant charge that in my area b******s" stuck in their heads, its just tells me you are going for the wrong clients
that is nobody elses problem but yourselves
ps recommendations and repeat clients for me are at an all time high, so that tells me that most people want a great result NOT a cheap price

[Jamie Pearson]

£195 + VAT