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Lee GLS

  • Posts: 3844
Pure freedom metal hose reel spindle.
« on: June 12, 2014, 03:14:31 pm »
Has any one got the replacement hose reel spindle pure freedom sell? It's a metal one to replace the existing plastic spindle on the standard wfp hose reel.

I bought 2 a few months ago but the inner of the spindle was untreated metal, so every morning after a few minutes I would get rusty water coming out of my hose.

Yesterday they sent me 2 replacement ones which are plated but when you look down the centre of the spindle I can already see rust. I filled it with water last night and tipped it out this morning and guess what, the water come out rusty looking.

Has anyone else had this problem?

Lee Pryor

  • Posts: 2287
Re: Pure freedom metal hose reel spindle.
« Reply #1 on: June 12, 2014, 04:12:02 pm »
we had one of these reels thinking the quality was good.... wrong!

Reels are a constant let down for us so I ended up buying the new stainless one from ionic. I had them change the design so it has a shorter handle and no wheels. They are expensive at £250 but my god the build quality is by far the best i have ever seen, and they have a 10 year warranty! We have 3 more on order.
The best way to predict the future is to create it.

Perfect Windows

  • Posts: 4179
Re: Pure freedom metal hose reel spindle.
« Reply #2 on: June 12, 2014, 04:46:25 pm »
Awful.  We've had four.  All of them now replaced with the original plastic spindles with the metal ones in the vans for emergency repairs only.

Vin

Lee GLS

  • Posts: 3844
Re: Pure freedom metal hose reel spindle.
« Reply #3 on: June 12, 2014, 04:47:54 pm »
Awful.  We've had four.  All of them now replaced with the original plastic spindles with the metal ones in the vans for emergency repairs only.

Vin

What problem did you have?

Perfect Windows

  • Posts: 4179
Re: Pure freedom metal hose reel spindle.
« Reply #4 on: June 12, 2014, 05:20:52 pm »
Awful.  We've had four.  All of them now replaced with the original plastic spindles with the metal ones in the vans for emergency repairs only.

Vin

One broke, now replaced, two with your symptom of dirty water.

So we bought four plastic replacements and the three working metal ones are in the various vans as emergency replacements (when the alternative would be not working at all).

Vin

bobplum

  • Posts: 5602
Re: Pure freedom metal hose reel spindle.
« Reply #5 on: June 12, 2014, 07:16:10 pm »
Has any one got the replacement hose reel spindle pure freedom sell? It's a metal one to replace the existing plastic spindle on the standard wfp hose reel.

I bought 2 a few months ago but the inner of the spindle was untreated metal, so every morning after a few minutes I would get rusty water coming out of my hose.

Yesterday they sent me 2 replacement ones which are plated but when you look down the centre of the spindle I can already see rust. I filled it with water last night and tipped it out this morning and guess what, the water come out rusty looking.

Has anyone else had this problem?

yes i have or get the rusty water problem.....Im going for a plastic hozelock one next time

Lee GLS

  • Posts: 3844
Re: Pure freedom metal hose reel spindle.
« Reply #6 on: June 13, 2014, 04:40:28 pm »
I've been in contact with them again, and they are returning the metal spindles to the manufacturer because of the problems with rusting. They said they would send be out 2 plastic spindles instead, but I asked to have the money off their own hose reel instead which by the sounds of it they have modified with a stainless steel spindle, so hopefully it should be ok.

Carl2009

  • Posts: 806
Re: Pure freedom metal hose reel spindle.
« Reply #7 on: June 13, 2014, 05:29:36 pm »
Has anyone tried this one: http://www.purefreedom.co.uk/pure-freedom-professional-metal-hose-reel-p-653.html I'm thinking of getting one. Seems to have a placcy spindle, so should be no issues with rusty water.

Which one was giving problems?

Cheers

wpclean

Re: Pure freedom metal hose reel spindle.
« Reply #8 on: June 13, 2014, 05:34:27 pm »
Has anyone tried this one: http://www.purefreedom.co.uk/pure-freedom-professional-metal-hose-reel-p-653.html I'm thinking of getting one. Seems to have a placcy spindle, so should be no issues with rusty water.

Which one was giving problems?

Cheers
We have a couple of these, the sides are made out of a type of plastic, and when you reeling out it can cut through the supply pipe that feeds the reel, I am always having to replace the pipe  ::)roll

duncan h

  • Posts: 1875
Re: Pure freedom metal hose reel spindle.
« Reply #9 on: June 13, 2014, 05:52:24 pm »
so what is the best reel without spending silly money

Lee GLS

  • Posts: 3844
Re: Pure freedom metal hose reel spindle.
« Reply #10 on: June 13, 2014, 05:54:48 pm »
Has anyone tried this one: http://www.purefreedom.co.uk/pure-freedom-professional-metal-hose-reel-p-653.html I'm thinking of getting one. Seems to have a placcy spindle, so should be no issues with rusty water.

Which one was giving problems?

Cheers

That is the reel I will be getting, they actually have a stainless steel spindle so no rusting.

This is the one I've had problems with, I bought their replacement metal spindles that has been causing the problem.

http://www.purefreedom.co.uk/standard-metal-hose-reel-p-260.html

duncan h

  • Posts: 1875
Re: Pure freedom metal hose reel spindle.
« Reply #11 on: June 13, 2014, 11:05:36 pm »
Has anyone tried this one: http://www.purefreedom.co.uk/pure-freedom-professional-metal-hose-reel-p-653.html I'm thinking of getting one. Seems to have a placcy spindle, so should be no issues with rusty water.

Which one was giving problems?

Cheers

That is the reel I will be getting, they actually have a stainless steel spindle so no rusting.

This is the one I've had problems with, I bought their replacement metal spindles that has been causing the problem.

http://www.purefreedom.co.uk/standard-metal-hose-reel-p-260.html
me too mate

Carl2009

  • Posts: 806
Re: Pure freedom metal hose reel spindle.
« Reply #12 on: June 14, 2014, 01:35:42 pm »
Cheers lads