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Not bothered about being dropped, just bothered she was sure that wfp gets dirtier a lot quicker than using traditional methods, which we all know isn't true
Quote from: paul ette on April 16, 2014, 06:00:14 pmNot bothered about being dropped, just bothered she was sure that wfp gets dirtier a lot quicker than using traditional methods, which we all know isn't trueThe bottom line is she is skint and cant afford a windy simples . Mike
Paul its was just an excuse because she didn't want you to clean them anymore, nothingto do with the method or your quality.Here's the truth.Paul I don't want you to clean my windows again because I cant afford it.Paul I don't want you to clean my windows again because I have found some mug to clean them for halfthe price your charging.I wouldn't even have argued with her.
Quote from: SeanK on April 16, 2014, 06:41:42 pmPaul its was just an excuse because she didn't want you to clean them anymore, nothingto do with the method or your quality.Here's the truth.Paul I don't want you to clean my windows again because I cant afford it.Paul I don't want you to clean my windows again because I have found some mug to clean them for halfthe price your charging.I wouldn't even have argued with her. Spot on. If people have a genuine complaint then they would allow you to rectify it. If they don't? That means there making excuses to cancel instead of being honest.I've had a few genuinely say to me they can't afford it and are struggling. I have respect for these customers and tell them if they ever need a one off clean just to let me know, or if they want a longer cycle. Often they have actually came back when they have got finances sorted.
110 customers from one person, that is brilliant mate. Do you think she will get you even more? What else was in the welcome pack? I'm thinking of doing a deal with a sales woman on a new development. Bung her a fiver for every house I get through her, she would hand my leaflets out to new buyers and only deal with my company.
been cleaning for around 6 months, she reckons that the dirt sticks to the windows a lot quicker with wfp, tried explaining she was wrong but no wouldnt have it, so i offered to do it tradtionally (just too show her she was wrong) she said no i will do them myself. Cant plz everyone i suppose