Thats a good reel
Cox Reels, usually are good but this one if the same as mine is shiite mate. You can't see the inlet swivel side because of the angle. It has a plastic surround around the swivel. This, on our one melt because of the heat, causing the swivel to drop. It's knackered now.
Surely its just a case of replacing the plastic bearing with a more durable one - 66 maybe ? send it to me and I'll get it sorted.
How do people manage without any mechanical skills ? I have no faith in service people anymore. I have a seal leaking on my RS500 - £1.10 for the seal and lest than 15 mins to change, it would have took them longer to write the invoice
.