[kerrybutters]

what would you do if another window cleaner was stealing your houses etc?
he's undercutting on prices.
thats another 2 i lost this week. one was a carpet shop, and the other a working mens club.

[wfp master]

batter him with a roll of carpet in the working mens club toilet.

[PurefectWindowCleaning]

Not really alot you can do.

Your customers should be loyal enough not to swap window cleaners.

If they do, then they arnt worth having on your books anyway.






Personally id hunt him down but I have anger issues.

[PoleKing]

A mong on here undercut me on a few.
He's welcome to them.
There's nothing you can do really.
And he can't 'steal' your customers, they're free to use whoever they want.
It's up to you to provide a service that is worth more if you want to keep them.

[Spruce]

what would you do if another window cleaner was stealing your houses etc?
he's undercutting on prices.
thats another 2 i lost this week. one was a carpet shop, and the other a working mens club.

When reading your post of a week ago, it sounded as though you had a thriving business. You registered nearly 8 years ago. So my first thought was to ignore him and get yourself some more with your canvassing methods.

But I would also have thought you would be in the same boat as me - too many customers. We started 9 years ago with just me, and a round which took 2 weeks. We now have enough work for 2 of us and a part timer. We have only canvassed on 2 occassions - the rest have been word of mouth.

If his only way of getting work is to undercut you, then as has been stated many times before, who needs those type of customers - unless you are charging too much or not doing a good enough job, which only you can answer.

[Bill.upnw]

Stealing your houses? Do you own these houses and the people who live in them?

Thats life pal,

Move over to the next

[stevon]

I lost a café this week ,undercut by 50p.couldnt believe it,annoying I no.win some lose some.

[Steve foster]

Stealing houses. Its worse than pound land 

[Clever Forum Name]

Steal them back obviously

[Bill.upnw]

Under under cutting, i like it

[kerrybutters]

i will get my own back on him.
and i know the exact way how to do it.

[Mike #1]

Stealing houses now their is an idea if I could pick them all up and move them within a half mile of my house I would'nt have to travel as far  .  

Joking aside if custys are jumping ship for the sake of quid they ain't worth having , but to maintain custys you have got to offer the best service and have a good rapport with custys and both ensure loyalty . Mike

[Mike #1]

i will get my own back on him.
and i know the exact way how to do it.

Been the better man and offering a superior service wins hands down  .   Mike

[stevon]

don't do it

[Bill.upnw]

i will get my own back on him.
and i know the exact way how to do it.

Dont be a fool about it pal, you could end up in a world of crap,

Thats like manager of asda egging morrisons windows because one of there customers decided they wanted to save a bit of money. Its business, the more u dwell on it the more desperate it makes you look.

Do you no the guy who your customer have decided to use instead of you?

Dont do anythin silly because you dont no what your getting yourself into, this guy could be a professional ass kicking contractor and you your home your family...

Im just saying think before u act

 

[jk999]

What about this one another window cleaner just turned up cleaned one off my customers Windows n she thought it was me until I turned up yesterday n she noticed it was a different calling card. She paid him aswell. I told her the next time he turns up let him clean windows then tell him he doesn't do them for you n not pay him

[PoleKing]

What about this one another window cleaner just turned up cleaned one off my customers Windows n she thought it was me until I turned up yesterday n she noticed it was a different calling card. She paid him aswell. I told her the next time he turns up let him clean windows then tell him he doesn't do them for you n not pay him

That's not really fair on the customer.
The wc is clearly a bit of a chancer so might be not a nice person to boot too.
If he's cleaned, he should get paid if she's in and knows he's not who she wants, different if she's out.
Try not to drag customers in to windie wars. It makes the professional lads look like amateurs.

[wfp master]

i will get my own back on him.
and i know the exact way how to do it.

sh** in his kettle.

[wfp master]

A mong on here undercut me on a few.
He's welcome to them.
There's nothing you can do really.
And he can't 'steal' your customers, they're free to use whoever they want.
It's up to you to provide a service that is worth more if you want to keep them.

go on name & shame him i know you want to.

[Mike #1]

What about this one another window cleaner just turned up cleaned one off my customers Windows n she thought it was me until I turned up yesterday n she noticed it was a different calling card. She paid him aswell. I told her the next time he turns up let him clean windows then tell him he doesn't do them for you n not pay him

That's not really fair on the customer.
The wc is clearly a bit of a chancer so might be not a nice person to boot too.
If he's cleaned, he should get paid if she's in and knows he's not who she wants, different if she's out.
Try not to drag customers in to windie wars. It makes the professional lads look like amateurs.

We'll said Darren why would you encourage your customers to be dishonest   .  Mike