[supernova77]

Hi All,

Has anyone ever changed ALL of their customers cleaning frequencies?

If so did you get any negative responses at all?

At the moment most of my customers are 8 weekly - I have some 12 weekly and 16 weekly.

My plan is to change all 8 weekly to 7 weekly and all 12 and 16 weekly to 14 weekly.

This will achieve 2 things...

1. Compact my working areas a bit more.

2. Increase yearly turnover.

I wouldn't tell anyone at all - I would just try doing it seamlessly.

Any feedback?

Andy 

[Ian101]

they wont notice apart from the odd old dear 

[supernova77]

they wont notice apart from the odd old dear  Wink

Yeah, that's what I thought 

[Tom-01]

I'm surprised you have any customers at all to be honest.

[Jonny 87]

7 seems like a weird frequency.

6 or 8 seems better.

[SeanK]

They wont notice, I do it all the time and get no complaints.
My 8 weekly could mean 9 or 7.

[supernova77]

I'm surprised you have any customers at all to be honest.

I stole them all from you because you're rubbish!

[supernova77]

7 seems like a weird frequency.

6 or 8 seems better.

Yeah it does... But any new customers I'll just say its every 7 / 8 weeks.

Andy 

[Tom-01]

I'm surprised you have any customers at all to be honest.

I stole them all from you because you're rubbish!

Yeah right, I've seen you 'work'

[C o z y]

They wont notice, I do it all the time and get no complaints.
My 8 weekly could mean 9 or 7.

All of mine are 6 weekly, give or take a week lol

[Spruce]

They wont notice, I do it all the time and get no complaints.
My 8 weekly could mean 9 or 7.

All of mine are 6 weekly, give or take a week lol

I changed from 4 weeks to 6 weeks without them knowing. I had too many customers to get round them in 4 weeks unless we had perfect cleaning weather.

I only had 1 old dear who used to 'track' me on her calendar. I figured that if times got bad, such as this recession and I lost a few, then I could slowly reduce their cleaning time interval and again say nothing.

I found with having the longer interval I got less 'can you leave them this time' remark.

[roundbuilder]

Change all 8 to 6 weekly.

[Nick_Thompson]

I made the same alteration to my cleaning interval that Mick made; 8 to 6 weekly and I didn't experience any problems as a consequence.

[Frankybadboy]

I change mine all the time



























as I am never on time 

[stan stansfield]

They wont notice, I do it all the time and get no complaints.
My 8 weekly could mean 9 or 7.

All of mine are 6 weekly, give or take a week lol

I changed from 4 weeks to 6 weeks without them knowing. I had too many customers to get round them in 4 weeks unless we had perfect cleaning weather.

I only had 1 old dear who used to 'track' me on her calendar. I figured that if times got bad, such as this recession and I lost a few, then I could slowly reduce their cleaning time interval and again say nothing.

I found with having the longer interval I got less 'can you leave them this time' remark.

should have left them at 4 weeks and sold a third of your round

[WGB]

Would agree with Mick, I would change to 6 weekly. I'm 6 and 12 weekly but always getting held up with weather and other stuff so seriously considering changing to 5 and 10 weekly. Wayne.

[Pro-Poler]

Mine are 4 weekly, but I tell them it's between 3 to 4 weeks if I'm early, reason I give is to make up for when I am late to make up for bad weather, in actual fact this ensures I am never later than 4 weeks. 

[mlscontractcleaner]

We tried changing ours from 4 weekly to weekly just to earn 4 times what we were but people noticed and complained after a couple of weeks.

Good while it lasted though 

[South Window Cleaning Ltd]

We changed from 8weekly to 6 weekly, only had one customer complain,