[*Hector*]

Just out of interest...

Why do you not qualify to join Susan?? I would have thought with a TM or 2 and rotary etc you would fit the bill nicely..

I only ask, as I do not qualify to be a member either.. 

[Paul Evans]

Much of the criticism will come from people who do not qualify to join.
Leave them to it.

Peter

like me ! but ive been cleaning longer then the guy who set it up and we have been tradeing longer then the ncca and tacca and ttmcca all put togather x2 guess were cowboys eh s???  sorry cow girls 

NCCA 40 years+ TACCA 2 years plus  TTMCA ?

Your doing well foe a lady in her 100s  

[Susan Dean (1stclean)]

there are a lot of cleaners out there who have been at it for years, doesn't mean they are all doing it right.

and on the other side of the coin you do not need to have been be involved in the carpet cleaning industry for a long while to realise it's shortcomings or figure out the basic equipment and training needed to become a competent operative.

 Derek has done that with some success and is moving forward at a steady pace to achieve the goals he has set himself for the organisation he has founded.

good on him
 

and theres a lot of cleaners that have been of every train course going and driving around with there ncca stickers all over there vans that I wouldn't let clean the dishes let alone my carpet

 the amount of work ive had to put right buy these so called top end cleaners is shocking ! they spend a arm and leg learning rubbish then come on here and ask how to remove daft marks ?  so please tell me about what they are learning  ??because it isn't the basics

when I train my staff theres no sending them to a class room to hear a  old fat guy that think he knows it all and is there to push just one of two companys and there chems because he gets is stuff cheaper for himself we all know this goes on

there sat on the shoulder of my top cleaner for two years befoure we let them out on there own its the only way, invest in them and they will pay you back many times over and yet they can not join this old boys club ??

would you rather let someone clean your carpet that's done every coruse yet only ever cleaned his own carpet befour yours ?or would you rather have someone that sat on the should of someone that's been cleaning 25 years and been on 100s of jobs and cleaned many many carpets under the watchful eye of a pro ??

 ill just keep my staff going with our cowboy set ups and our beaten to death old vans  

oh and I am not hideing if mr d wants to a chat I am more then happy to send my top cleaner round to his house any time were only 40 minutes away and Julian will be more then happy to say what ive said to his face befoure you all start

[Susan Dean (1stclean)]

Much of the criticism will come from people who do not qualify to join.
Leave them to it.

Peter

like me ! but ive been cleaning longer then the guy who set it up and we have been tradeing longer then the ncca and tacca and ttmcca all put togather x2 guess were cowboys eh s???  sorry cow girls  

NCCA 40 years+ TACCA 2 years plus  TTMCA ?

Your doing well foe a lady in her 100s  

guess a was lucky getting the company from my little old daddy that got it from his little old daddy so tell me big man about how long have you been in the cleaning trade ?

[Susan Dean (1stclean)]

Just out of interest...

Why do you not qualify to join Susan?? I would have thought with a TM or 2 and rotary etc you would fit the bill nicely..

I only ask, as I do not qualify to be a member either..  

because we have not done any course were they class us as cowboys ,

saying that MY husband went on a iirc course thing at hydromaster when getting the truckmount fitted afew years back he only did it for a laugh , 89% pass rate not bad for a giggle guess the old cowboy as leant something over the years  

[Paul Evans]

Much of the criticism will come from people who do not qualify to join.
Leave them to it.

Peter

like me ! but ive been cleaning longer then the guy who set it up and we have been tradeing longer then the ncca and tacca and ttmcca all put togather x2 guess were cowboys eh s???  sorry cow girls  

NCCA 40 years+ TACCA 2 years plus  TTMCA ?

Your doing well foe a lady in her 100s  

guess a was lucky getting the company from my little old daddy that got it from his little old daddy so tell me big man about how long have you been in the cleaning trade ?

Whats all that about ( tell me big man )roll eyes
I aint no big Man  (more fat man) 
But built from scratch, not handed on a plate from little old Daddy.
3 Years trading I was a little apprehensive when first starting out, so did the courses.
I agree this is classroom, and on the job experience is as much relevant.

Just my thoughts

[Paul Moss]

Got my first lead from the TACCA sight to day.

[Susan Dean (1stclean)]

 this tacca is all bull poop its run on a shoe string and as no beafit to customers at all , its a flash looking cowboy site heres why

to join the site you have to be trained and have insurance  right ?  so as every member of this old boys club rang there insurance company and give the tacca  the right to check and make sure the cover they have is the right cover ?or if they even have any cover ? if not they can not ring any insurance company because they wont tell them anything ,as hes not the account holder ? so they have  fell on there /his  own sword right there

lets just say everybody as done the above to which we know they havnt , doesn't he then keep ringing  these so called insurance companies say  every 8-10 weeks to make sure the  tacca member as not canselled  or missed a payment voiding the insurance ?  if not then please tell me why not ?
 
again if his/there logo is on the side of the van and he wants to be the top man and run everything better then the rest  does he them make sure every tacca members van is tax. tested and insured northing like see a van on tv that's killed someone because its un road worthy with its tacca sticker on the front screen !

training
 
as he/them been on every training corse  ? if not how can he say which is best until hes done them all himself ? once doing them all he can then set a min standard right thought out the uk as we all know each training corse is different

when you join does he do the same as the insurance part checking up ect ect  also if new ways and new chems hit the market and the members don't use or do it in the trained manner are they thrown out ?



back to the customers

if a tacca member smashes a t.v. ect ect and there insurance doesn't pay out , does he jump in his van with a roll of cash and weighs the customer in  ?  if not why not ? where the guaranty of the work menship then ? wheres the saftey net for the pubic ? if he or the tacca is not covering every job with real hard cash where the benefit to the pubic ? there isn't one

so if theres no guaranty of work , no quaranty of replacement of damage or death , no quaranty on training sounds a great get up to me theres no way he can carry on working and set a thing like this up

just a few points I would like answering  you say you don't mind questions ect ect there a few for you

[David Ware]

Susan you make some valid points in your post. What would you like to see in a carpet cleaning organisation that advertise to the general public for professional carpet cleaners.
David

[Susan Dean (1stclean)]

Susan you make some valid points in your post. What would you like to see in a carpet cleaning organisation that advertise to the general public for professional carpet cleaners.
David

its ok banging on and on about training david but what happens when it all goes wrong ?? this is when the men/women steep up to the plate and sort it nice tacca sticker don't sort a shrunken carpet out oh and bust pipe in a house

[David Ware]

Susan you make some valid points in your post. What would you like to see in a carpet cleaning organisation that advertise to the general public for professional carpet cleaners.
David

its ok banging on and on about training david but what happens when it all goes wrong ?? this is when the men/women steep up to the plate and sort it nice tacca sticker don't sort a shrunken carpet out oh and bust pipe in a house

I'am no longer a member of the NCCA, but they give the public a means to readdress a complaint. All organisations are only as good or as strong as the members. At the end of the day we are self employed business people and to stay in business for a long time you have to have a genuine honest believe in giving a good service. My attitude is I'am only as good as the last job that I have done. I've been trading 25 years.
David

[Susan Dean (1stclean)]

Susan you make some valid points in your post. What would you like to see in a carpet cleaning organisation that advertise to the general public for professional carpet cleaners.
David

its ok banging on and on about training david but what happens when it all goes wrong ?? this is when the men/women steep up to the plate and sort it nice tacca sticker don't sort a shrunken carpet out oh and bust pipe in a house

I'am no longer a member of the NCCA, but they give the public a means to readdress a complaint. All organisations are only as good or as strong as the members. At the end of the day we are self employed business people and to stay in business for a long time you have to have a genuine honest believe in giving a good service. My attitude is I'am only as good as the job that I have done, not I've been trading 25 years.
David

I here what your saying and your right , but when they were setting this tacca up , all the hype and all the fourm talk on how it was going to be diffent ect ect ect  but it isn't

I like the "means to readdress a complaint ? " whats this mean anthor voice to moan at for a customer ? if I had a 1400 pounds worth of tv broken via a ncca or a tacca member I want the money for it not to talk to an old boys club member about it wheres the money comeing from ?? or is it a tooth less member ship that's cant do anything like most others

or do any of these take the case right to court for the customer and swallows all the legal cost of the customer win or lose  ??

[Mike Halliday]

Susan,  every piont you've made could apply to every trade assoation in existance

Can you name another trade association that check its member has insurance and road tax on thier vehicles? Or rings their insurance company every month to check its members have not lapsed on a payment?

What if a A member damages a tv you ask .....

 what if he was a gas  engineer or an Arial erector, or a home carer would thier association pop round with a big wad of cash and give you your £1400?.....No chance!!

[Neil Williams]

Thanks.
The negative postings on this thread alone remind me of why I stopped visiting this site.
Some things never change then 

[Dave Lissaman]

this tacca is all bull poop its run on a shoe string and as no beafit to customers at all , its a flash looking cowboy site heres why

to join the site you have to be trained and have insurance  right ?  so as every member of this old boys club rang there insurance company and give the tacca  the right to check and make sure the cover they have is the right cover ?or if they even have any cover ? if not they can not ring any insurance company because they wont tell them anything ,as hes not the account holder ? so they have  fell on there /his  own sword right there

Perhaps whilst you are not taking carpet cleaning courses you could use your spare time to take a course to improve your spelling and grammar

lets just say everybody as done the above to which we know they havnt , doesn't he then keep ringing  these so called insurance companies say  every 8-10 weeks to make sure the  tacca member as not canselled  or missed a payment voiding the insurance ?  if not then please tell me why not ?
 
again if his/there logo is on the side of the van and he wants to be the top man and run everything better then the rest  does he them make sure every tacca members van is tax. tested and insured northing like see a van on tv that's killed someone because its un road worthy with its tacca sticker on the front screen !

training
 
as he/them been on every training corse  ? if not how can he say which is best until hes done them all himself ? once doing them all he can then set a min standard right thought out the uk as we all know each training corse is different

when you join does he do the same as the insurance part checking up ect ect  also if new ways and new chems hit the market and the members don't use or do it in the trained manner are they thrown out ?



back to the customers

if a tacca member smashes a t.v. ect ect and there insurance doesn't pay out , does he jump in his van with a roll of cash and weighs the customer in  ?  if not why not ? where the guaranty of the work menship then ? wheres the saftey net for the pubic ? if he or the tacca is not covering every job with real hard cash where the benefit to the pubic ? there isn't one

so if theres no guaranty of work , no quaranty of replacement of damage or death , no quaranty on training sounds a great get up to me theres no way he can carry on working and set a thing like this up

just a few points I would like answering  you say you don't mind questions ect ect there a few for you

[Carpet Dawg]

as much as Susan's posts get right on my b00bs, I would actually miss her rants and the steaming pile of crap that she talks.

I find it highly entertaining. Who needs soap operas   Same goes for a few other posters. They talk utter shyte but it makes compelling reading.  

So please stay and keep posting, ya mental crazy riots!

[Susan Dean (1stclean)]

Susan,  every piont you've made could apply to every trade assoation in existance

Can you name another trade association that check its member has insurance and road tax on thier vehicles? Or rings their insurance company every month to check its members have not lapsed on a payment?

What if a A member damages a tv you ask .....

 what if he was a gas  engineer or an Arial erector, or a home carer would thier association pop round with a big wad of cash and give you your £1400?.....No chance!!

you should say that when getting the electric fit on our farm the sub contractor damaged one of our cars and the person that did the damage was not to  forward in saying sorry , so after I few phone calls a nice gent from the electric borad turns  up to see what happened and with so bringing a copy of the sub contractors insureance ect ect

in the end we didn't go thought the insureance and the owner of the sub contractor pay cash to stop the claim dead lucky for him

also working for dhl , city link and many other top companys we had to give permission to our insurance company for the manger to ring any time to check up on polices ect ect let alone handing in a photo copy of the tax and mot  every time they expaired on a van or truck also they wanted a copy of the 6 week checks on the trucks

as they didn't want any come back on themselves

this is what I am saying mike there was pages and pages of how good the tacca was going to be , so please tell me ways all the goodness ? what makes them diffent from the ncca ?? whats in it for the customer ?? I mean the customer is the most important thing surely ??

[Andrew Briscoe]

What you have said above is correct Susan for large blue chip companies, they all cover their arses.

I am in the AA, if I had bumped into your car would you have phoned them, or would it of been upto my insurance to pay you out.

[jasonl]

Ive said it at the start of TACCA amd Ill say it again , 6 or so motivated and clued up individuals , yes inc Mr D. West need to campaign, go to the AGM  of the NCCA and get voted onto the board , and change what is already there , making the established credible association work for the industry.

[Susan Dean (1stclean)]

What you have said above is correct Susan for large blue chip companies, they all cover their arses.

I am in the AA, if I had bumped into your car would you have phoned them, or would it of been upto my insurance to pay you out.

  your not getting the point i

many many people on here were largeing this tacca up saying it was going to be different then the rest , it was going to be this , it was going to be that , where ??

some were even saying it could be the end of the ncca , all I am asking is show me where all this hot air talk as lead , ive asked a few questions on a fourm to which theres be no answers to why

because there close to the mark and like the other channel when asking a question that close to the mark they run and hide and surround themselves with yes men