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brynley

  • Posts: 283
do you do favours for your customers
« on: January 14, 2014, 03:42:58 pm »
if a customer asks me to do them a favour and it don't take to long I will do it as I don't charge for it, yesterday an old boy ask me to dip his heating oil tank to check the level as he can't use a ladder these days and today another old boy who had his arm in a sling after a recent fall asked if I would go onto his flat roof to lag a pipe, I have previously changed a bulb in a security light, get toys out of gutters etc

anyone else get asked to do these favours

Dave Mills

  • Posts: 277
Re: do you do favours for your customers
« Reply #1 on: January 14, 2014, 03:47:35 pm »
Yes, and I pretty much always do them.  Theyre normally asked for by older people and Im convinced that one day with a bit of luck I might be old too so Ill be asking the favours.

Johnny B

  • Posts: 2385
Re: do you do favours for your customers
« Reply #2 on: January 14, 2014, 04:40:00 pm »
Yup, I do too. I have a customer (settled Irish Traveller) who asks me to do her downstairs bay windows, plus rear patio doors and lounge windows. I don't charge her, but she always gives me a mug of tea, sandwich, hot sausage roll and choccy biscuits.

John

 
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

roundbuilder

Re: do you do favours for your customers
« Reply #3 on: January 14, 2014, 04:41:48 pm »
Yup, I do too. I have a customer (settled Irish Traveller) who asks me to do her downstairs bay windows, plus rear patio doors and lounge windows. I don't charge her, but she always gives me a mug of tea, sandwich, hot sausage roll and choccy biscuits.

John

 

All about the choccy biscuits

Jonny 87

  • Posts: 3500
Re: do you do favours for your customers
« Reply #4 on: January 14, 2014, 04:45:25 pm »
Yeah I do it all the time.

I usually find that after you've helped out a customer they become quite loyal to you. It's well worth the few minutes any little jobs take.
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher

C o z y

  • Posts: 7775
Re: do you do favours for your customers
« Reply #5 on: January 14, 2014, 04:53:22 pm »
Rarely, ball out of gutter etc. I get my MOD custies to get me bacon, pies and Aunt bessie's yorkshire puddings from the NAAFI though!!!  ;D :P

Oh and 1610 tea bags from Tesco when they're going back to UK. Nearly run out now though  :(
No still don't understand, I must be thick

Simon Mess

  • Posts: 1097
Re: do you do favours for your customers
« Reply #6 on: January 14, 2014, 05:07:27 pm »
Once, i was standing chatting to a customer after doing the windows, she spots something behind me and screams!. I turned round to see her cat with a young rabbit in its mouth (still alive), she shouts "do something", so i start chasing the cat, which, after a short distance, drops the rabbit. The rabbit goes off in one direction, the cat is obviously very keen to go after it again, so i am having to try to catch the rabbit, but fend off the cat at the same time!. I eventually managed to catch the rabbit, which seemed shaken, but unhurt, and dropped it off in a field a mile along the road!.

Another time, after doing the windows, i knocked on the door to collect. The old, and very frail woman who lived there, came to the door, and while chatting, she mentioned that she had dropped her dinner on the floor, but wasn't able to get down and clear it up. Said her son would come by after work to clean up the mess, but this was dinner time, so i went in and cleared it up for her. She told me just to leave it, but it didn't take long and she was very grateful (even tried to pay me extra but i wouldn't take it)!.

PoleKing

  • Posts: 8974
Re: do you do favours for your customers
« Reply #7 on: January 14, 2014, 05:19:37 pm »
Once, i was standing chatting to a customer after doing the windows, she spots something behind me and screams!. I turned round to see her cat with a young rabbit in its mouth (still alive), she shouts "do something", so i start chasing the cat, which, after a short distance, drops the rabbit. The rabbit goes off in one direction, the cat is obviously very keen to go after it again, so i am having to try to catch the rabbit, but fend off the cat at the same time!. I eventually managed to catch the rabbit, which seemed shaken, but unhurt, and dropped it off in a field a mile along the road!.

Another time, after doing the windows, i knocked on the door to collect. The old, and very frail woman who lived there, came to the door, and while chatting, she mentioned that she had dropped her dinner on the floor, but wasn't able to get down and clear it up. Said her son would come by after work to clean up the mess, but this was dinner time, so i went in and cleared it up for her. She told me just to leave it, but it didn't take long and she was very grateful (even tried to pay me extra but i wouldn't take it)!.

I had one drop her dinner last month. Poor old dear. I helped pick it up too.

Bet you looked a right plonker chasing a cat & a rabbit fella.
Would've loved to have seen that.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

dazmond

  • Posts: 24159
Re: do you do favours for your customers
« Reply #8 on: January 14, 2014, 05:37:20 pm »
i help some of my older customers if i see them struggling with the shopping bags.i also changed a customers toilet seat a few months ago.

occasionally ill get my ladders off to unblock or mend a gutter but i expect a nice cup of coffee in return! ;D

i always help the older people with health problems but young fit customers NO!they can borrow my ladders if they want or i charge them if they give it the "oh can you just give the conny roof a quick going over with that brush thingie?" ;) :)
price higher/work harder!

Re: do you do favours for your customers
« Reply #9 on: January 14, 2014, 05:50:35 pm »
Of course.  Because it is the right thing to do.

Frankybadboy

  • Posts: 9022
Re: do you do favours for your customers
« Reply #10 on: January 14, 2014, 05:51:26 pm »
when the husband aint there yes ;) :D :D ;D ;D ;D ;D

MATT BATEMAN (OWC)

  • Posts: 1821
Re: do you do favours for your customers
« Reply #11 on: January 14, 2014, 06:08:19 pm »
If they're gagging for it and say please, it'd be rude no to.

C o z y

  • Posts: 7775
Re: do you do favours for your customers
« Reply #12 on: January 14, 2014, 06:46:29 pm »
If they're gagging for it and say please, it'd be rude no to.

He meant the wives, not their husbands !  ::)roll
No still don't understand, I must be thick

MATT BATEMAN (OWC)

  • Posts: 1821
Re: do you do favours for your customers
« Reply #13 on: January 14, 2014, 07:23:17 pm »
It's only you that gets the fairer sex confused with the masculine members of the species Mr Cozy (I cruise the red light district of Berlin looking for bearded wooftas with whom to have botty fun with) Powell.

C o z y

  • Posts: 7775
Re: do you do favours for your customers
« Reply #14 on: January 14, 2014, 07:37:57 pm »
I know about the favours you do for your custies Matt (I'm a mincing limpwristed gay bar loiterer) Bateman. Bend over backwards to help them don't ya?  ;D ;D
No still don't understand, I must be thick

MATT BATEMAN (OWC)

  • Posts: 1821
Re: do you do favours for your customers
« Reply #15 on: January 14, 2014, 07:47:09 pm »
I know about the favours you do for your custies Matt (I'm a mincing limpwristed gay bar loiterer) Bateman. Bend over backwards to help them don't ya?  ;D ;D

FTFY

Ich weiß um die Gunst, die Sie tun für Ihre custies Richy (Ich bin ein Hacken limpwristed Homosexuell bar loiterer) Powell. Nach hinten beugen, um sie nicht ya?

:@)

C o z y

  • Posts: 7775
Re: do you do favours for your customers
« Reply #16 on: January 14, 2014, 07:51:21 pm »
Yeah, that Google translation is shyte innit, Du Frauenversteher   8)

















 ;D
No still don't understand, I must be thick

MATT BATEMAN (OWC)

  • Posts: 1821
Re: do you do favours for your customers
« Reply #17 on: January 14, 2014, 07:53:05 pm »


Cozy trying to 'pop' one off without following through, after a night of heavy salami swallowing.

C o z y

  • Posts: 7775
Re: do you do favours for your customers
« Reply #18 on: January 14, 2014, 07:57:08 pm »
No still don't understand, I must be thick

colin bird

  • Posts: 1202
Re: do you do favours for your customers
« Reply #19 on: January 14, 2014, 08:04:17 pm »
I did twice same customer ,first time she was locked out,I got ladder got in through bathroom window ,looked through undies drawer (joking) then opened front door,second time her car wouldn't start I sorted it and go her on her way,two cleans later,she asked me.
Only customers I will help now are the oldies,