Good luck
Some ground rules - will make your custies feel like kids
Be carful not to shoot yourself in the foot .
Why not just discuss it with each PROBLEM CUSTIE , face to face
The only way to do it - I feel
Thing is I could afford to drop every single repetitive bad payer that I have.
As I said in a previous post they are a minority.
With a full round it does become frustrating when more of my "free time" is taken up because of having to chase up late payments.
And it does always seem to be the same old ones.
I am easy going with custies and have never pushed any of them in the past to pay up unless they have really taken liberties.
Majority of customers are no problem.
The problem customers would of received a self-addressed envelope complete with stamp after every clean but still don't bother to send payment.
That narks me a bit to be honest and I don't see why they should get preferential treatment to everyone else I work for.
Maybe I just have to accept that you cannot "train" all custies.
I am going to tweak a few things in the new year to tighten up, mainly to try to enable the payment side of things to run smoother.
Maybe it will work out for the better.......maybe it won't.
If it don't work I will cut out the dead wood, I've already offloaded a few and maybe more will have to follow.