[dave f]

personaly i think your deluded imo they dont give a monkeys, to them its just one job they cant be arssed doing .putting bells and  whistles in letters  wont make a differance youre just kidding ya sen just put price up and have done. save your energy.on getting better custys and dump the poopy payers

[kempy]

Yep .
Why complicate

[dave f]

i cant for the life in see why people whant to make window cleaning the be all and end all ,its redeculas its not as if its rocket science is it.

[dazmond]

james do what you want mate!if you want to send them a letter then just do it!

we all run our businesses slightly differently.

me however just tell customers either face to face or over the phone when it comes to price rises and payment methods.sometimes i even text them of new price increases.

if they ask about the pole system i tell them.i like to keep it simple.

i very rarely get problems with customers.


regards


dazmond

[dave f]

i may sound blunt and to the point .but it saves me time and hassel  ive never had any trouble with custys wanting to know any thing.i only explain if they ask.keep it simple then nowt gose wrong.