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APWS

  • Posts: 179
carpet clean
« on: December 11, 2013, 10:58:50 pm »
hi,
we had our carpet & 3 piece cleaned today, wife is not happy the carpet still looks dirty phoned the guy up he said he will come back with a bigger machine I thought strange why didn't he use the bigger machine in the first place,  the furniture looks ok but it's soaking wet, looks like it may take days to dry, is this normal procedure.?
cheers,
Jim.
!! if it can get dirty it can get clean !!

hotsteam

  • Posts: 425
Re: carpet clean
« Reply #1 on: December 11, 2013, 11:22:23 pm »
Hi Jim,
Not a very good example of cleaning methods', the suite should have been left very slightly damp to dry.

Did he use one of your pressure washers ?  ::)roll

Regards Hotsteam

CleanerCarpets

  • Posts: 1292
Re: carpet clean
« Reply #2 on: December 11, 2013, 11:23:39 pm »
Who did it? Depends on who you used and if they are splash and dash

I am in Tamworth and cover Lichfield and up to Cannock and know the good, the bad and the ugly round here!

The industry standard is for fabric to feel touch dry in 8 hours or less - thats with good practices and good advice on how to leave the room for optimum drying

dan paton

  • Posts: 492
Re: carpet clean
« Reply #3 on: December 11, 2013, 11:29:25 pm »
The guy might've done a poop job .. I'm not disputing that but out of curiosity .. How much did u pay for how many carpets and your suite

D Ingram

  • Posts: 121
Re: carpet clean
« Reply #4 on: December 12, 2013, 01:17:19 am »
Did you use a member from this board???

And if not why not??
Dave Ingram

CleanerCarpets

  • Posts: 1292
Re: carpet clean
« Reply #5 on: December 12, 2013, 01:17:24 pm »
Sounds like the sort of result you would expect when you shop on price alone and dont ask questions first to decipher the difference between cleaning properly and just getting it soaked with soapy water!

Best to ask about methods and drying times with the company etc before the clean not after!! Did you just ask 'how much for' at the quote stage?

peter maybury

  • Posts: 916
Re: carpet clean
« Reply #6 on: December 12, 2013, 11:43:52 pm »
8 hours to dry upholstery ! That does show the variation in standards. Most of our upholstery cleaning needs to be in use a few hours after we leave.
Peter

Radek Jablonski

  • Posts: 956
Re: carpet clean
« Reply #7 on: December 13, 2013, 08:22:44 am »
when you use tool like cfr or sapphire some fabrics will dry in an hour after your leave and some might need 5-8hrs, but very rare
usually around 3 hrs. But good to advise customer to leave a bit longer anyway.

stuart_clark

  • Posts: 1879
Re: carpet clean
« Reply #8 on: December 13, 2013, 08:27:36 am »
In this business you normally get what you pay for

maxcampbell

  • Posts: 256
Re: carpet clean
« Reply #9 on: December 13, 2013, 08:54:38 pm »
when you use tool like cfr or sapphire some fabrics will dry in an hour after your leave and some might need 5-8hrs, but very rare
usually around 3 hrs. But good to advise customer to leave a bit longer anyway.

How many of the suites you've cleaned have you seen 3, or 5-8, hrs after you've left?

Paul Moss

  • Posts: 2296
Re: carpet clean
« Reply #10 on: December 13, 2013, 09:05:09 pm »
when you use tool like cfr or sapphire some fabrics will dry in an hour after your leave and some might need 5-8hrs, but very rare
usually around 3 hrs. But good to advise customer to leave a bit longer anyway.

How many of the suites you've cleaned have you seen 3, or 5-8, hrs after you've left?


Correct , next day is the norm for drying.

Radek Jablonski

  • Posts: 956
Re: carpet clean
« Reply #11 on: December 13, 2013, 09:11:25 pm »
when you use tool like cfr or sapphire some fabrics will dry in an hour after your leave and some might need 5-8hrs, but very rare
usually around 3 hrs. But good to advise customer to leave a bit longer anyway.

How many of the suites you've cleaned have you seen 3, or 5-8, hrs after you've left?


Correct , next day is the norm for drying.


hmm, when you finish the job at 6pm it could be  :)

maxcampbell

  • Posts: 256
Re: carpet clean
« Reply #12 on: December 13, 2013, 09:31:14 pm »



hmm, when you finish the job at 6pm it could be  :)
[/quote]

Dodging the question

Billy Russell

  • Posts: 1620
Re: carpet clean
« Reply #13 on: December 13, 2013, 09:34:06 pm »
Paul moss cleans suites with a pressure washer apparently

Radek Jablonski

  • Posts: 956
Re: carpet clean
« Reply #14 on: December 13, 2013, 09:42:33 pm »

Dodging the question

No, just the person

maxcampbell

  • Posts: 256
Re: carpet clean
« Reply #15 on: December 13, 2013, 10:10:04 pm »
Radek

You say it's rare that suites you've cleaned take more than 3 hrs to dry. I think you're talking from inexperience or are a victim of wilful thinking (i.e. you're kidding yourself). How many suites have you actually seen dry after you've cleaned them? If the answer to that is "not many", do you routinely get feedback about drying time? What steps do you take?

Well?

I tell people that it will be usable next day, but that it could be 2 or 3 days before it's completely dry (i.e. down the sides of the cushions, etc). I don't think anyone leaves them drier.

Radek Jablonski

  • Posts: 956
Re: carpet clean
« Reply #16 on: December 13, 2013, 10:29:23 pm »
Do you clean suits in arctica?
2-3days and it might be dry then?
Seriously i am having somethimes the first item cleaned dry when i am finishing. 3pc takes 3hrs around. So if the first one is nearly dry so how long it will take for all?
If i see that fabric retain more water then air mover is in use to dry much is possible. It is important that some will be in use the same night. Room must be warm and this is what i am asking for.

Today, 2 and 3 seater, faux sude, cusions fixed to the unit and only c7sions to clean, this is something you need to dry before you go as otherwise is not possible to see some stains when fabric is wet. Dried after hour with air mover.

maxcampbell

  • Posts: 256
Re: carpet clean
« Reply #17 on: December 13, 2013, 10:32:16 pm »
I give up.

john martin

  • Posts: 2699
Re: carpet clean
« Reply #18 on: December 13, 2013, 10:40:08 pm »
 Gotta agree though ...   ambient temp and the use of air movers can make a huge difference   ...  i often use three  1.5HP air-movers when doing a suite  ... ear protection on .  
 
Although i would generally tell customer it may dry to touch but not to sit on  ...  and most expect to leave it overnight anyway .

Shaun_Ashmore

  • Posts: 11382
Re: carpet clean
« Reply #19 on: December 13, 2013, 10:43:17 pm »
What happens if you get a pure cotton really dirty suite? That's going to take far longer to dry than an acrylic piled suite, too many variables to say will be dry in approx 3 hours or so.

Shaun