the last year or so as a sideline, iv been doing builders cleans for this expanding firm, luxury homes for the most part . outsides only often high and difficult work behind sun blinds etc .
well now the firm have built themselves a big new HQ with big glass front ,fancy facia etc. they asked me to quote a monthly clean price inc fascia which i did
then last week text me can you go do it at short notice (outside and in + interior doors, fascia) . the painters and carpet fitters are there but can you do it
ok, so took my team of 4 off the regular work and we busted a gut on it and it came up lovely .
thank god iv good workers who when the chips are down ,do the necessary
Day after we do it,the firm rings up,thanks very much but we are getting a different guy to do the monthly clean ,on a trial, if he doesnt work out we will ring you up,ok
how would you handle it?