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spikecat

Re: Don't come again until after xmas!
« Reply #20 on: November 23, 2013, 04:41:12 pm »
I have a few that will do this at this time of year, great customers rest of year, its a big financial strain at christmas so it give it a bit of leeway,  just put a bit away in the summer when earnings are up, and resume normal clean in new year.

marc

  • Posts: 516
Re: Don't come again until after xmas!
« Reply #21 on: November 23, 2013, 11:23:52 pm »
I have one customer that stops through the winter months so last clean was in nov and they said not till end march or April , now the thing is when they first started doing this a few years ago my first thought was just get rid but when i thought about it i was charging them £26 and the job took me between 25&30 mins and is a easy job the people are nice enough so when i restarted i put the price up to £28 so just ask ya self is it a good job if so keep if not don't bother but if they phone you up go back round and re price it say you charge £10 then put it up to £12.50 and if they do the same the following year the re price again from £12.50 to £15.00 and so on if they ask why tell them if they don't cancell the price won't go up that way ya may keep them all year through I hope this helps
Marc

Klean07

  • Posts: 3228
Re: Don't come again until after xmas!
« Reply #22 on: November 24, 2013, 11:05:36 am »
Tbh its made me think that lifes too short to be messed around by these kind of people so I'll be doing some extra canvassing in the coming weeks then replace all the messers, bad payers, etc with hopefully better customers!
kkleanwindowcleaning.co.uk

C o z y

  • Posts: 7775
Re: Don't come again until after xmas!
« Reply #23 on: November 24, 2013, 12:31:26 pm »
Tbh its made me think that lifes too short to be messed around by these kind of people so I'll be doing some extra canvassing in the coming weeks then replace all the messers, bad payers, etc with hopefully better customers!

IMO, good attitude.
No still don't understand, I must be thick

dazmond

  • Posts: 23977
Re: Don't come again until after xmas!
« Reply #24 on: November 24, 2013, 01:09:07 pm »
just looking at my list of jobs and i have just 1 JOB that wants me to leave it until new year.its a £9 job on very compact estate work.when i take him back on it will be £12 monthly as the job was underpriced in my eyes.take it or leave it.

no problems with any of my other 350+ customers.
price higher/work harder!

Klean07

  • Posts: 3228
Re: Don't come again until after xmas!
« Reply #25 on: November 24, 2013, 03:16:02 pm »
Good point price rise take it or leave it!
kkleanwindowcleaning.co.uk

Johnny B

  • Posts: 2385
Re: Don't come again until after xmas!
« Reply #26 on: November 24, 2013, 06:24:44 pm »
I find it makes little difference to me overall. I have regulars who may ask me to leave the windows for a couple of months in the winter Then again I have others whom I only see at this time of the year, but as they are well priced it makes up for any supposed shortfall.

It's swings and roundabouts. All my customers get what they want, and I am earning what I need to, so everyone wins.

John
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

geefree

  • Posts: 6180
Re: Don't come again until after xmas!
« Reply #27 on: November 24, 2013, 07:20:04 pm »
We all have exactly the same problems with all our customers, so there aint any real need for us all to tell " my story" here,  as they are identical.

its working life.

,

8weekly

Re: Don't come again until after xmas!
« Reply #28 on: November 24, 2013, 07:24:03 pm »
We all have exactly the same problems with all our customers, so there aint any real need for us all to tell " my story" here,  as they are identical.

its working life.

,
No, my stories are unique. Just like everybody elses.

C o z y

  • Posts: 7775
Re: Don't come again until after xmas!
« Reply #29 on: November 24, 2013, 07:43:12 pm »
We all have exactly the same problems with all our customers, so there aint any real need for us all to tell " my story" here,  as they are identical.

its working life.

,

Yeah Gazza, but not all of the people on here know that we all have the same problems unless someone mentions it. There are always new people joining and people here who don't post often that think all their problems and challenges are unique. So if you find these subject repetitive, just ignore them and let others learn from them.

 ;)
No still don't understand, I must be thick