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Some insurance "seem" good but specify the cover you need... ie we clean roofs, so we specify we need public liability insurance to cover pressure washing of roofs to remove dirt and moss at xxx ft. We also require cover whilst accessing the roof to clean it Some insurance policy covers cleaning to a height of xxxft ...for me this is wide open to interpretation as you need to be stood on the ground to clean at the height covered .Cleaning of windows at a certain height might be covered at "upto" 20 m but if you are stood on the 4 th floor cleaning windows you are cleaning above the "upto" limit.Don't take everthing at face value ask questions and get it in writing.
they took ages to get back to me when i was thinkin of going with them. i dont think they are one of the big boys in the insurance game , the big boys usually cover up to 10metres as standard on ladders