[Mr.G]

5 cancellations in 2 days!!!

All on the same estate, all reasonably well established customers, no proper explanations given
It's a new build estate still under construction, I've already had a few cancellations there..
but 3 in a day's ridiculous!
I'm beginning to wonder if its something I'm doing wrong, but the rest of my round is unaffected.

Any ideas about what's going on??

[ben M]

ask them

[jarvy]

somebody canvassing at a cheaper price?

[Michael Peterson]

your being undercut

[home6442]

Construction work could be dirtying the windows, your customers might be thinking
its a waste of money getting the windows cleaned before the building work stops.
Ben M is right you need to ask them.

[Mr.G]

Yes I will ask them, some left notes on the door, one cowardly person handed me an envelope with the cheque in, and lthen I found a little note inside, cancelling!

[colin purewater]

your being undercut
[/quot

More than likely

[roundbuilder]

No it wont be anything you have done! Its the nature of new build customers that havnt been customers for long..
Soon as a better price comes along they will walk.. Thats why i dont touch new builds.

[windiewasher]

Working in heavy winds and if it is on a building site your asking for trouble with heavy winds.

[Mr.G]

Well I'm glad I posted this on here, at least I have an idea whats going on now and can stop being paranoid!
I never experienced this under cutting thing before!
Seems like a daft idea to deliberately set out to obtain low paying jobs!

[Mr.G]

Some cancelled yesterday, so I don't think its the today's windy weather..

[8weekly]

Canvassed and undercut.

[supernova77]

It's a new build estate

Simple - The people who live there have no real money (as in actual cash)... Everything they have is on credit and they've over stretched to buy the house?

[Tom White]

It's a new build estate

Simple - The people who live there have no real money (as in actual cash)... Everything they have is on credit and they've over stretched to buy the house?

That's my experience too.  New estates aren't a good area.

[Scrimble]

new housing estates are one of the worst, every up and coming windy in your area will canvass and leaflet drop them offering a cheaper price,

the type of people who live in them are up to there eyeballs in credit and have everything on tick

[Pete Thompson]

The eastern europeans have arrived on your estate and will now be doing your work for half of what you used to charge.

3 in the same day is no co-incidence.  If it were some having a change of heart, it would happen one by one.

Expect more.

[Tom White]

The eastern europeans have arrived on your estate and will now be doing your work for half of what you used to charge.

Yeh, happens all the time around here.

What a twonk.

[Crystal-clear]

Disadvantages of compact estate work they all know each other so if one person finds a cheaper person they tell the Neighbours as they feels they are doing them justice to save money

You can pick up rows in new estates but if you lose one it could be a domino effect too so trick is to make sure you are pricing well and get to know em all

[Mike #1]

I have found on new estates they either cant afford windy at all or they will only have the cheapest windy even if they dont do a decent job .

On the estates i clean i know that other windys are usually £2:00 cheaper than me lost a long term custy ( 8 yrs)  the other week because he was not prepared to £8:50 for a 4 bed detached house . Mike

[Ian101]

No it wont be anything you have done! Its the nature of new build customers that havnt been customers for long..
Soon as a better price comes along they will walk.. Thats why i dont touch new builds.

+1