Oh , dont make it sound like solutions are over there developing your machine , they call them upgrades but they are not upgrades , they are desperation measures eg they are fitting electronic cutout half way down the tank to try and stop the water ingress issue .... might fix the problem but your are left with a tiny usable tank , what else , they try to fix the pumpout so it works , hardly an upgrade ,it should have worked in the first place .... then there's the fitting bits of hose to the vac exhaust and telling the owner he has gained another 200cfm . and then charging them for the privilege Rofl
No doubt some fairly clever people like John Bolton have tried come up with improvements for the Jags issues .... but it cant be done , its like polishing a tu£d .
Many customers and users over the years have tried to offer you suggestions and feedback to improve the machine but you have consistently thrown it back in their faces .
Its a cheaply built machine starting with the lawnmower wheels up , you sell it to newbies on a site posing as a carpet cleaning forum .
I will always be on the side of manufactures who go to expense time and effort to develop the best machine possible and then are proud to stand beside it and show it off at tradefairs.
I know a non censored forum like this doesn't suit you but i am expressing my opinion .