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stuart mc

  • Posts: 7775
just out of interest, how would you answer this
« on: August 07, 2013, 09:21:30 pm »
Hi there, I got your details from Heather ***** (a friend of my wife Jennifer whose windows you clean). I have a leaking gutter round the back of my house, 3 ****** Drive Falkirk. I don't think it's a very big job. In the past I have fixed it by going up ladders and snapping the gutters back together but I no longer have ladders. Would you be able to give me a quote for how much it would likely cost for you to fix it for me? Thanks, Brian.

C o z y

  • Posts: 7775
Re: just out of interest, how would you answer this
« Reply #1 on: August 07, 2013, 09:23:59 pm »
Rent out your ladder Stu, for 50 quid, or send your apprentice.  ;D ;D ;D
No still don't understand, I must be thick

HampshireWindowCleaning

  • Posts: 601
Re: just out of interest, how would you answer this
« Reply #2 on: August 07, 2013, 09:29:22 pm »
It's funny how people just assume us window cleaners do other jobs that involve ladders.
I got a call the other day asking for a quote so I drove round thinking it was a quote for window cleaning but when I got there they wanted the tiles on their roof cleaned  ???

Susan Dean (1stclean)

  • Posts: 2064
Re: just out of interest, how would you answer this
« Reply #3 on: August 07, 2013, 09:32:19 pm »
quote for the job then try and talk him into a 4 weekly

LBWCS

  • Posts: 649
Re: just out of interest, how would you answer this
« Reply #4 on: August 07, 2013, 09:37:57 pm »
Sounds like a genuine question from a genuine person. Take it at face value and quote it. Nothing complicated here

stuart mc

  • Posts: 7775
Re: just out of interest, how would you answer this
« Reply #5 on: August 07, 2013, 09:43:34 pm »
Sounds like a genuine question from a genuine person. Take it at face value and quote it. Nothing complicated here

yes if I fixed gutters, I clean windows ??? roofers fix gutters, I clean windows, hire companies rent ladders

ben M

  • Posts: 4720
Re: just out of interest, how would you answer this
« Reply #6 on: August 07, 2013, 09:44:41 pm »
Hi there, I got your details from Heather ***** (a friend of my wife Jennifer whose windows you clean). I have a leaking gutter round the back of my house, 3 ****** Drive Falkirk. I don't think it's a very big job. In the past I have fixed it by going up ladders and snapping the gutters back together but I no longer have ladders. Would you be able to give me a quote for how much it would likely cost for you to fix it for me? Thanks, Brian.

tell him off  ;)

Michael Peterson

  • Posts: 1741
Re: just out of interest, how would you answer this
« Reply #7 on: August 07, 2013, 09:46:50 pm »
just tell him its not a service that you offer

stuart mc

  • Posts: 7775
Re: just out of interest, how would you answer this
« Reply #8 on: August 07, 2013, 09:57:12 pm »
sorry I know how I will answer, just wondered how you would

like a written response

AuRavelling79

  • Posts: 25383
Re: just out of interest, how would you answer this
« Reply #9 on: August 07, 2013, 10:15:12 pm »
If I was a ladder user and happy to do the job and I was driving by and it was literally clicking a gutter back in (ie 5 minute job) I'd say a tenner.

If I couldn't be bothered I'd say.

Thanks for the enquiry but my insurance only covers me for window cleaning/I don't use ladders/I'm too busy with my regular window cleaning for extra jobs, so I will be unable to quote for the job.
It's a game of three halves!

LBWCS

  • Posts: 649
Re: just out of interest, how would you answer this
« Reply #10 on: August 07, 2013, 10:17:10 pm »
Sounds like a genuine question from a genuine person. Take it at face value and quote it. Nothing complicated here

yes if I fixed gutters, I clean windows ??? roofers fix gutters, I clean windows, hire companies rent ladders
So simple, if you just clean windows say no. Why the debate?

stuart mc

  • Posts: 7775
Re: just out of interest, how would you answer this
« Reply #11 on: August 07, 2013, 10:28:34 pm »
Sounds like a genuine question from a genuine person. Take it at face value and quote it. Nothing complicated here

yes if I fixed gutters, I clean windows ??? roofers fix gutters, I clean windows, hire companies rent ladders
So simple, if you just clean windows say no. Why the debate?

I am not having a debate, just wondered what your reply would be

malc yes that has occurred to me ;) had a look at address and the second will be used, although I will miss the insurance bit

although I was thinking on leaving a polite option of "if it is worth my while I may change my mind"  but worded politely and well to be worth my while ;D and probably not theirs

robertphil

  • Posts: 1511
Re: just out of interest, how would you answer this
« Reply #12 on: August 08, 2013, 03:31:02 am »
my reply would be i only do things like that for my window cleaning customers. who cleans your windows?

king marko

Re: just out of interest, how would you answer this
« Reply #13 on: August 08, 2013, 08:06:13 am »
Any job I'm not interested in taking on I usually say my insurance doesn't cover it  ;D

dazmond

  • Posts: 23966
Re: just out of interest, how would you answer this
« Reply #14 on: August 08, 2013, 08:29:40 am »
sorry mate im stacked out with window cleaning work.cant you borrow a set of ladders from a neighbour?

this is what i would say. ;) :) :)
price higher/work harder!

andyM

  • Posts: 6100
Re: just out of interest, how would you answer this
« Reply #15 on: August 08, 2013, 08:47:22 am »
I have avoided a situation such as this in the past.
I went to quote a house for window cleaning and then they told me there was a problem with the guttering leaking on one of the joins, and they asked me if I could sort it.
I gave the quote for window cleaning but declined to get involved with repairing the guttering as I didn't want to be responsible for any on going problems that might of occurred afterwards.
I think I made the right decision for me.
And I never heard from them again........
One of the Plebs

Re: just out of interest, how would you answer this
« Reply #16 on: August 08, 2013, 09:56:40 am »
Do the job its easy money and stop being so full of pooe. You all go on s if its a cheek to ash.

Rayleigh Window Cleaning Services

  • Posts: 332
Re: just out of interest, how would you answer this
« Reply #17 on: August 08, 2013, 09:58:24 am »
Any job I'm not interested in taking on I usually say my insurance doesn't cover it  ;D

+1

Dominic Carnell

  • Posts: 69
Re: just out of interest, how would you answer this
« Reply #18 on: August 08, 2013, 11:50:07 am »
I would text him the number of a local handyman/roofer, and politely decline the offer of work.

andyM

  • Posts: 6100
Re: just out of interest, how would you answer this
« Reply #19 on: August 08, 2013, 12:15:35 pm »
Do the job its easy money and stop being so full of pooe. You all go on s if its a cheek to ash.

But some people expect that because you "repaired" their guttering that any further problems they might encounter are your responsibility.
Hence why I avoid these situations, even though it probably is an easy fix it's not necessarily easy money if they expect you to go back and resolve another issue later on because "you didn't fix it properly last time".
One of the Plebs