Slightly OT but relevant:- I had a "it was a misunderstanding" from an ex-custy this afto.
Here's the story. (
Must you? Yes. Alright then carry on, sigh!)
Back in February, hose out, brush to window and a monthly £15 'er comes out and he says leave it this time old son we'll have you next time. Shortening it down it ends with "I don't work on that basis/forget it then/I will but it will be permanent/OK be like that!"
Today Mrs. comes out giving it "the misunderstanding whine" asking Dan the Man if she can go back on the books and her husband "got it wrong" (Yeah right) but two-monthly.
So I tool on over and I "tweak her nose" with a bit of a reminder about "this will have to be regular with no doorstep cancellations/Yes OK/and the price will be £20 instead of £15 if you want two-monthly."
She says she will ask hubby and goes in to ask/comes back with we'll stick with monthly to which I say yebbut the first clean is gonna be £20 because they haven't been done for over six months.
Oh, alright she says.
I still think I was too soft but it's another in a compact little close of modern detached houses so I'm fairly happy with it.
(Sing) There may be trouble ahead ...