[clive ware]

My credit card machine was destroyed when my van caught fire a few months back. I called handepay who told me I had to pay nearly 400 quid for a new one which was nice of them. Told them I might as well pay up the contract as I thought it was unfair to pay that ammount and was told it would cost me £1,800 to do that. So I am now paying my £31 per month plus £10 minimum charge for nohing at the moment. Can I buy card machine off ebay or similar and use it with streamline? Annoying thig was, I asked the salesman at the time who sold me the contract what would happen if I lost the machine or had it stolen and he was clueless. `Not sure` he said ` I presume they send you another one`.

[Shaun_Ashmore]

Although I don't know the answer it does open a can of worms for others who may have machines that get stolen or lost or broken/destroyed, I wonder if you can take out insurance on them?

Shaun

[Simon Gerrard]

Clive,
Surely they have these units insured as you are only hiring it from them?
If they won't replace it just cancel your dd and sod'em

Simon

[david washbrook]

Could you not claim off your vehicals insurance

[John Kelly]

Unfortunately when you lease or rent equipment it is your responsibilty to insure it.

[Steve Gunn]

Mine was stolen and I had to pay for a new one as vehicle insurance would not pay for it.

[clive ware]

Simon, trouble is I think I`m liable for the rest of the contract which has another year and a half to go!

[clive ware]

Dave, I dont think my van insurers will pay any more as theyve already settled.

[Shaun_Ashmore]

Why not plead your problem and ask if you can buy a used one from them at a discounted rate you could suggest that everyone is watching this outcome!

Shaun

[clive ware]

sent them a long email yesterday. Not heard a thing back.