[Jacqueline Kerr]

 HI, I have just received my new Gardiners Backpack. Instructions on the side of  box not too clear but I think that a red light on the backpack should definitely be on when it is charging. I have it plugged into the mains, there is a red light on the mains adaptor but no lights on the backpack itself. Is this correct? Any advise most welcome. thanks Guys

[Richard60]

that is correct ,when light turns green it is fully charged ,u need to do this every night to keep it fully charged .that is if u use it every day

[Jacqueline Kerr]

Hi Richard,

I have no lights on the actual backpack though the only red light I have is on the charger unit???

[Richard60]

u wont have no lights on backpack .the charger will tell u when backpack is fully charged when red light turns green .if u use backpack everyday u must charge backpack every night