[Neil Gornall]

I would clean it again without question.

I have had customers like this lots of times, usually all they are doing is checking you out as a tradesman to see if you are the type of person who would come back if they have a problem or one that will cut and run at the first sign of problems. (like your doing)

After all, your going to be on there property regularly why shouldn't they test your services?

I would bet now you have proved your a decent guy who returned immediately you will have put her mind at rest and she wont bother you again.

Instead Its now probably a nice 8 weeker for your competition to pick up.  

[robertphil]

thats rubbish !  no insult intended but "once a nut always a nut" is the gods honest truth about that type of person . youre hiding your head in the sand if you think  youre on  safe ground with them

not so long ago i had a similar experience,complaint about dirty frames. now what the customer didnt know as she wasnt there   was my 3 workers + yours truly swarmed over this small house with me overseeing AND doing his bit . nothing was missed

well ,i ignored her complaint and a week later she complained again,this time adding in missed windows+ the fact id ignored her first complaint .  i dont know what her problem is, maybe skint,maybe wanting a row ,heat exhaustion,  all i do know is she isnt straight up and honest ,like the original post woman

[AuRavelling79]

thats rubbish !  no insult intended but "once a nut always a nut" is the gods honest truth about that type of person . youre hiding your head in the sand if you think  youre on  safe ground with them

+1

>Neil
Calling me back because she's "testing me out as a tradesman?" Good Grief! Leaving marks or runs, fine I'll be straight back but scratching door handles? I can do without that kind of testing thanks.

It makes me testy.

[Neil Gornall]

I seriously wonder why some people choose to go into the service industry if they cant deal with ALL types of customers.