I realise its best to phone them but i know how busy they can get so thought i'd ask on here.
As far as i can tell i followed the instructional video correctly.
My problem is i can only get the clamps to grip on the raised bits at the top and bottom of the pole. When i tighten the screws enough to get the clamps to grip the middle, main, thinner part, then i cant get the clamps to slide over the thicker end parts.
Any one else had this experience?
At the minute they are functioning exactly the same as the old clamps which isnt exactly why i bought them.
I obviously acknowledge it may well be the way i have fitted them