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home6442

Re: customer contracts
« Reply #20 on: July 13, 2013, 02:59:51 pm »
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because they have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract protecting your business is a must have, but for domestic its
not worth the hassle.

formb

Re: customer contracts
« Reply #21 on: July 13, 2013, 03:05:05 pm »
Quote from: John
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because they have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract protecting your business is a must have, but for domestic its
not worth the hassle.

Fair point.

Although, not once have my terms and conditions caused me any hassle and they certainly don't drive customers elsewhere. Quite the opposite, on both counts.

wfp master

  • Posts: 2549
Re: customer contracts
« Reply #22 on: July 13, 2013, 03:14:18 pm »
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because theyn have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract protecting your business is a must have, but for domestic its
not worth the hassle.
very true.

formb

Re: customer contracts
« Reply #23 on: July 13, 2013, 03:24:17 pm »
Quote from: sfwc
Quote from: John
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because theyn have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract protecting your business is a must have, but for domestic its
not worth the hassle.
very true.

ROFLMFAO so now sky and window cleaning is a fair comparison?

colin stee1e

  • Posts: 56
Re: customer contracts
« Reply #24 on: July 13, 2013, 03:37:54 pm »
Thanks for discussing this..  ;D enjoyed reading it

Now I think I shall include a terms and conditions with my first bill just to clarify things like payments, insurance, etc.

I won't bother with a contract unless it for commercials.

Thanks
Colin

wfp master

  • Posts: 2549
Re: customer contracts
« Reply #25 on: July 13, 2013, 06:44:39 pm »
Quote from: sfwc
Quote from: John
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because theyn have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract prtotecting your business is a must have, but for domestic its
not worth the hassle.
very true.

ROFLMFAO so now sky and window cleaning is a fair comparison?
thats what you were trying to say bell end

8weekly

Re: customer contracts
« Reply #26 on: July 13, 2013, 06:52:30 pm »
Quote from: sfwc
Quote from: John
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because theyn have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract prtotecting your business is a must have, but for domestic its
not worth the hassle.
very true.

ROFLMFAO so now sky and window cleaning is a fair comparison?
thats what you were trying to say bell end
Says it all really. You don't value yourself and you are abusive to others.

formb

Re: customer contracts
« Reply #27 on: July 13, 2013, 07:08:13 pm »
Quote from: sfwc
Thats what you were trying to say bell end

No. That's what I did say. Then you dismissed it as ridiculous.

formb

Re: customer contracts
« Reply #28 on: July 15, 2013, 04:18:49 pm »
Quote from: John
Take a look at Sky or any of the big companies selling anything from insurance to holidays.
All their terms and conditions are buried in a pile of rubbish to put you off reading them.
You have to click on to a separate page and then get bored reading pages of rubbish before
you come to anything that matters.
These companies know that its best to keep terms and conditions well out of the way from paying
customers.
Because they have the potential of driving their custom elsewhere.
Certainly for commercial jobs a contract protecting your business is a must have, but for domestic its
not worth the hassle.

I think the main reason for this is that sky or any of the big companies are generally trying to rip you off. Window cleaners would never do such a thing.