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stuart_clark

  • Posts: 1879
Sebo Dart 2
« on: June 16, 2013, 02:28:39 pm »
I bought two sebo Dart 2s a year gone January and it looks like the Brush motor has failed on one of them, does anyone know how long the warantee lasts on them ? I had a felix but that wasn't a commercial vacume and that had a five year warantee but i think a comercial is a good deal less



Stuart

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #1 on: June 16, 2013, 02:58:50 pm »
I bought two sebo Dart 2s a year gone January and it looks like the Brush motor has failed on one of them, does anyone know how long the warantee lasts on them ? I had a felix but that wasn't a commercial vacume and that had a five year warantee but i think a comercial is a good deal less



Stuart

I Think you will find the warranty is 2 years but i will check  for you tomorrow.  we are now SEBO Commercial dealers

Kev Martin
Tiling Logistics
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

Craigp

  • Posts: 1272
Re: Sebo Dart 2
« Reply #2 on: June 16, 2013, 08:48:33 pm »
I think it is 5 year parts guarantee, I spoke to Sebo recently, Im sure thats what he said.

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #3 on: June 17, 2013, 06:00:29 am »
I think it is 5 year parts guarantee, I spoke to Sebo recently, Im sure thats what he said.

Craig

You may be correct as we just supplied 4 x Sebo Felix to a customer and they have a 5 Year warranty but they are the Domestic version of the Dart although they are identical but the warranty in the Commercial machines is different and it variesa slightly as well on Model and Country of supply.

Kev Martin
Marblelife ltd
Tiling Logistics Ltd
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

John Kelly

  • Posts: 4461
Re: Sebo Dart 2
« Reply #4 on: June 17, 2013, 09:02:32 am »
Unless it has changed recently, SEBO warranties on their commercial machines are 12 months.  Domestic models are 5 years BUT if they are used commercially (sold to a business as opposed to a member of the general public) then it reduces to 12 months also.   

Craigp

  • Posts: 1272
Re: Sebo Dart 2
« Reply #5 on: June 17, 2013, 09:50:53 am »
I thought it was a 5 year guarantee not warranty? or to be more exact a 'parts guarantee' although obviously there will be be 1 year warranty as well.

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #6 on: June 17, 2013, 03:11:22 pm »
I thought it was a 5 year guarantee not warranty? or to be more exact a 'parts guarantee' although obviously there will be be 1 year warranty as well.

Craig

SEBO Commercial are 12 Months and Domestic are 5 Years provided they are used for Domestic Use only and the guarantee card and machine is registered with SEBO after purchase

Kevin Martin
Marblelife Ltd
Tiling Logistics
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #7 on: June 17, 2013, 03:12:09 pm »
Unless it has changed recently, SEBO warranties on their commercial machines are 12 months.  Domestic models are 5 years BUT if they are used commercially (sold to a business as opposed to a member of the general public) then it reduces to 12 months also.   

John

Correct

Kev Martin
Marblelife Ltd
Tiling Logistics
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

Craigp

  • Posts: 1272
Re: Sebo Dart 2
« Reply #8 on: June 17, 2013, 06:10:41 pm »
Correct apart from it's a guarantee not warranty.

http://www.sebo.co.uk/

Steve Gunn

  • Posts: 850
Re: Sebo Dart 2
« Reply #9 on: June 17, 2013, 08:09:23 pm »
Had my bs36 for about 9 years it's been reversed over and gets some abuse,still going strong

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #10 on: June 17, 2013, 08:26:02 pm »
Had my bs36 for about 9 years it's been reversed over and gets some abuse,still going strong

Steve

Yep the BS 36 is a more durable machine but it's heavier and SEBO tell me more CC's have the Dart but they are bringing out a new Hybrid Model.

Kev Martin
Marblelife Ltd
Tiling Logistics
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

Craigp

  • Posts: 1272
Re: Sebo Dart 2
« Reply #11 on: June 17, 2013, 08:45:54 pm »
I had my BS36 5 years, was going to buy new, it works fine just looks tatty. Great vacuum!

Think I'll wait for this hybrid then, when it coming out?

Russ Chadd

  • Posts: 1261
Re: Sebo Dart 2
« Reply #12 on: June 17, 2013, 10:00:04 pm »
My BS 36 is old and a little tatty but it work really well... never been that impressed with the vacuum power when using it with a crevice tool... thats why i carry a Henry...

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #13 on: June 18, 2013, 08:12:37 am »
I had my BS36 5 years, was going to buy new, it works fine just looks tatty. Great vacuum!

Think I'll wait for this hybrid then, when it coming out?

About 6-8 weeks apparently

Kev Martin
Marblelife Ltd
Tiling Logistics Ltd
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

CARPET KNIGHTS

  • Posts: 883
Re: Sebo Dart 2
« Reply #14 on: June 18, 2013, 04:21:40 pm »
Personally, I don't rate any of the commercial vacuums, they just don't have enough suction, the tools are poor and the hoses are generally too short.

They may be robust but I don't think they do their job properly!

Cheers Goron

stuart_clark

  • Posts: 1879
Re: Sebo Dart 2
« Reply #15 on: June 18, 2013, 08:50:46 pm »
Well ive had six sebos and ive bought my last, I think there are far better vacume cleaners out there ! Even Dyson do a commercial cleaner with a five year warantee

SteveAllan

Re: Sebo Dart 2
« Reply #16 on: June 18, 2013, 09:12:40 pm »
Same here, my bs36 16 month old just given up the ghost, crap, and no more suction than me Enry.

Kev Martin

  • Posts: 6954
Re: Sebo Dart 2
« Reply #17 on: June 19, 2013, 07:58:24 am »
Same here, my bs36 16 month old just given up the ghost, crap, and no more suction than me Enry.

E mail me the purchase invoice and let me know exactly what is wrong and I will see what I can do for you to get it sorted

Kev Martin
marblelife ltd
Tiling Logistics Ltd
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

Craigp

  • Posts: 1272
Re: Sebo Dart 2
« Reply #18 on: June 19, 2013, 08:25:07 am »
Change the bags early between half full and 3/4 full, I find that keeps suction strong.


stuart_clark

  • Posts: 1879
Re: Sebo Dart 2
« Reply #19 on: June 19, 2013, 12:04:20 pm »
The BS36 normally last forever, my first one was nearly fifteen years old and its still going strong, I bought a few Darts because i thought they were more agile, but no were near as reliable