Our Thor has just had to go back in to them.
Bought just under twelve months ago - regular checks of the oils and a general check over.
Losing oil big time, we couldn't see where it was losing it from because of where the machine was, against the tank.
Took it back to our service people, the bolts holding the gearbox to the pump had loosened, we couldn't see it, knackered gearbox, knackered pump - both replaced - under warranty!
When it was put together someone didn't Loctite the bolts in, they had to replace.
They are useless - we wont be buying from them again, either.
Had a check on the flow done, running at 35 LPM, should be 42 or thereabouts, useless!!
Rob