[Kev Martin]

kev, we come across bleached patches every month from vanish and the likes and i would guess vanish has never been taken to court over it, its the customers fault for not reading the small print just as it would be the carpet cleaners fault for not doing a test area. i would guess that not one chemical supplier of carpet cleaning chemicals has ever been at fault for ruining a carpet, you just make sure you include the small print on your label.

Derek

Point taken!  So if a carpet cleaner wrecked a carpet because he bought chemicals off "Flybynight products"  he had been using for years and suddenly there is a crap batch.  What your saying is that is still his fault and no blame rests with the Chemical Supplier!  That I understand but what about the General Public?  Let's say a carpet cvleaner leaves a faulty bottle with a punter!  Then what?  Is it still the carpet cleaners fault?

I only ask because a certain very famous producer of washing powder brought out some new powder about 10 years ish ago and it totally screwed several of my expensive Pullovers up in the washing machine because when they came out they all had brown marks on them what appeared to be similar to bleach marks everywhere on them the washing powder manufacturer tried to wriggle out of it but they paid serious compensation in the end and blamed it on a mixed batch in the production line.

Kev Martin
Marblelife Ltd
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[derek west]

seems to be 2 discussions going on here manufacturing your own label products and dodgy batches, i wasn't talking about dodgy batches, i was talking about liability for the manufacturer. as long as he puts his warning on the label then he is covered until he makes a dodgy batch then he is not. thats my take on it.

[Kev Martin]

seems to be 2 discussions going on here manufacturing your own label products and dodgy batches, i wasn't talking about dodgy batches, i was talking about liability for the manufacturer. as long as he puts his warning on the label then he is covered until he makes a dodgy batch then he is not. thats my take on it.

Derek

Yes I agree!  There are two discussions!  Mike Halliday mentioned that people should really thoroughly try a product first and then say how good it is, then someone else said about quality and batches!  Then Mike brought up about any Tom, Dick or Harry relabelling so I suppose it is going a little off thread!

The only point I really wanted to make is if you buy a product off a reputable dealer than it should do what it say it will do on the tin! It should also be a consistent formula

Kev Martin
Marblelife Ltd
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[david knowles]

Ii worked for a large company making specialist cement products and got to a job in Scotland where the concrete would not set ! it was a foamed concrete for filling roof cavity's in coal mines. It was put down to the cold and all sorts of other environmental issues. After spending a week trying everything we eventually got a new delivery and everything was ok . I took a bag down to the lab and tested it and it was our fault ! faulty ingredients !!only  then did the scientist admit that they had been messing with the mixture to try and save some money. It happens all the time Flora   has been changed twice in the last 6 months. You got to keep a open mind,